ZID Helpdesk


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Support for the IT services of the Vienna University Computer Center


Address ZID Helpdesk, University of Vienna, Computer Center
NIG, ground floor, stairs II, room C0004
1010 Wien, Universitätsstraße 7

Entrance: Liebiggasse 6, 1010 Wien
Maps Location map | Building plan
Opening hours Mon–Fri   8 a.m.–4 p.m.
Telephone +43-1-4277-444
Email helpdesk.zid@univie.ac.at
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Helpdesk ZID
Helpdesk, Vienna University Computer Centre


  • general information on the Computer Centre (ZID) and its services
  • help with university-specific IT problems for students and university employees
  • receiving and forwarding error messages (data network, server)
  • dealing with all wishes regarding user authorisation (UserIDs), changing passwords
  • issuing and receiving all ZID forms
  • registration for ZID courses
  • issue of licences ordered from the Software Shop
  • distribution of all free ZID publications
  • distribution of network cables and telephone receivers (for departments).

Registration for courses and issue of software can be carried out for cash oder bankomat payment.

For password changes please bring some photo ID (student ID, passport, driving licence or identity card) with you!