Cloud storage – u:cloud

u:cloud offers all employees and students of the University of Vienna storage space for their data in the “cloud”. The storage space amounts to 50 GB. You can access the data from most devices and from anywhere. u:cloud is particularly useful for temporary storage, collaborative editing of documents and for sharing data easily.

For collaboration in projects, working groups or teams, the ZID recommends using u:cloud pro.

 Current: locally installed software

On 10.12.2023, the ZID changed the software on which the u:cloud service is based. From 09.02.2024, it will no longer be possible to access u:cloud with the old locally installed u:cloud software for desktop and laptop. 

Users who have not manually migrated their locally installed software to the new software since 10.12.2023 must do so by 09.02.2024. The user guide Migrating to new software is available for this purpose.

Users do not need to do anything if they:

  • have already manually migrated to the new u:cloud software
  • access u:cloud via a browser or app for smartphones and tablets
  • use centrally managed PCs

 Notes

  • The u:cloud is not suitable for storing a large number of rapidly changing, especially machine-generated files.
  • The ZID strongly advises against using external cloud services, such as Dropbox, Google Drive, OneDrive, Skydrive, Sugarsync, Ubuntu One, iCloud, etc. For these services, the ZID does not provide any support.

Accessing u:cloud

For the simple administration of your storage space, the relevant software is available for the most common operating systems.

For further information, please see under user guides.


Accessing via the browser

You can edit your data on the u:cloud using any web browser (Mozilla Firefox, Chromium based browsers like Google Chrome, Microsoft Edge, Opera, etc.).

To log in, you require an active u:account for employees or students. Log in at the u:cloud website.


Accessing via a client

You can also edit your data using locally installed software:

Uploading files and folders

The following characters are not allowed in file and folder names: \ : ? * " > < |

Please use the most recent versions of Mozilla Firefox or Chromium based browsers (Chrome, Microsoft Edge or Opera, etc.) to upload entire folders including their content via the u:cloud website.

You can upload up to 20 files with a total size of 1,024 MB at the same time

Sharing files and folders

You can share files and folders with various user groups:

  • Employees and students of the University of Vienna
  • Members of universities working with Nextcloud or ownCloud licences
  • External persons (can access data in the u:cloud only via public links)


For further information, please see the user guide Sharing files and folders.

Restore data

Backups of data in the u:cloud are available in two ways via the u:cloud website:

ONLYOFFICE: Editing online documents in collaboration

ONLYOFFICE is an online document editor for creating, importing and editing text documents, charts and presentations simultaneously within a team.

For further information, please see under user guides.

 Note

All editors of a document have to close it so that it is being saved in u:cloud. Click in the right area of the menu on the folder icon with the arrow to the right to close a document in ONLYOFFICE.

Terms of Use

The policy u:cloud (PDF, in German) applies.