Registration, deregistration

Employees order their business phones themselves at the ZID. By default, no data package is installed on business phones and data services are disabled. An additional a data package can be ordered.

The list of devices available via the ZID can be found under Mobile phone models. Other devices must be ordered by the organisational unit of the employee.

Registering a business phone including a data package

  1. Complete the form Registering a business phone. Select Keine Hardware (no hardware).
  2. You see a PDF file of the data you entered. Save the file on your computer.
  3. Complete the form Registering a data package. Select the data package and, if necessary, a device. If your organisational unit buys a device for you, select Keine Hardware (no hardware).
  4. You see a PDF file of the data you entered. Save the file on your computer.
  5. Print both PDF files and ask your superior to sign them.
  6. Send the signed PDF files via e-mail to handy.zid@univie.ac.at.

Registering a business phone without a data package

  1. Complete the form Registering a business phone. If your organisational unit buys a device for you, select Keine Hardware (no hardware).
  2. You see a PDF file of the data you entered. Save the file on your computer.
  3. Print the PDF file and ask your superior to sign it.
  4. Send the signed PDF file via e-mail to handy.zid@univie.ac.at.

 Note

If the ZID does not receive the signed PDF files within 14 days of your application for a business phone, your order will be cancelled.

Deregistration

If you would like to deregister your business phone, please send an e-mail to handy.zid@univie.ac.at, briefly specifying your reasons and the desired deactivation date (only possible on business days). 

  • You can only cancel a phone number after the minimum contract period has ended.
  • If you registered for an additional service (such as A1 Mobil broadband data package, A1 Mobil Additional SIM card), you can only deregister after the minimum contract period of 24 months has ended.
  • If you cancel your number before the end of the minimum contract period, the ZID is entitled to charge you with the difference between the sales price and the registration fee (price on the day of the order).
  • If your contract is terminated or if you leave the University of Vienna, you can neither keep the official nor the internal number.