Zentraler Informatikdienst

Deleting cookies and cache in Safari

For:  students    employees

If you experience login problems in the Safari browser, for example with Webmail, this may be due to cookies or the cache. This user guide will help you delete cookies and the cache in Safari, enabling you to log in.

1. Clearing cache

  1. Open Safari.
  2. Press the command + option + E keys simultaneously.

2. Deleting cookies

  1. Open Safari.
  2. Click Safari – Settings … in the menu bar at the top of the screen.
  3. Switch to the Privacy tab.
  4. Click Manage Website Data….

Click Remove All.

In the following window, you will be asked if you want to remove all data. Click Remove Now.