E-mail management with IMAP

For: students employees

Students, guests and some employees manage their e-mail accounts using IMAP.

IMAP (Internet Message Access Protocol) allows users to access, synchronise and manage their accounts across multiple devices.

Notes

Employees who use Exchange can find relevant information under Exchange. Are you an employee and not sure whether you manage your e-mails with IMAP or Exchange? Please contact your IT representative.
Students manage their e-mails with IMAP.

You can send, receive and organise your e-mails in the following ways:

Check your e-mails regularly so you don’t miss any important messages from the University of Vienna. You can also set up forwarding.

Note the restrictions when sending e-mail attachments:

Maximum size of an e-mail is 50 MB. Maximum file size of attachments is approximately 35 MB per e-mail.
Password encrypted archive files (e.g. ZIP) cannot be identified by the virus scanner. Therefore, sending them is not possible.
Office files with activated macros (e.g. DOCX) are not possible due to security reasons.

When sending these files, you will receive an error message. Instead, use the FileSender or u:cloud.

Form: Managing forwarding

User guide: Setting up forwarding

You can forward your e-mails to another e-mail address – for example, your private e-mail address.

Form: Managing Out of office message

User guide: Activating and deactivating Out of office message

If you are unavailable (e.g. due to illness or holiday), you can set up an Out of office message.

E-mail address:

Students: aStudentIDnumber@unet.univie.ac.at – example: a12345678@unet.univie.ac.at
Employees: firstname.lastname@univie.ac.at – example: jamie.doe@univie.ac.at
Guests: UserID@univie.ac.at – example: doejamie99@univie.ac.at

Server information:

	Incoming mail server	Outgoing mail server
Protocol	IMAP	SMTP
Server name	`imap.univie.ac.at`	`mail.univie.ac.at`
SMTP Auth	–	Yes
User name	u:account UserID example: doejamie99	u:account UserID example: doejamie99
Password	u:account password	u:account password
Encryption	SSL / Port 993	SSL / Port 465