Zentraler Informatikdienst

Setting up an IMAP e-mail account in Windows – Thunderbird

For:  students    employees

This user guide will help you set up an e-mail account in the Thunderbird desktop app if you manage your e-mails with IMAP.

You will then be able to send and receive e-mails on your Windows device using your University of Vienna e-mail address.

Note

Depending on your version of Thunderbird, the names of the input fields may vary.

  1. Download and install Thunderbird
  2. Set up an account using the wizard or add an account: Settings ⚙ – Account Settings – New Account – Mail Account… – enter name, e-mail address – Edit configuration
  3. Incoming server: IMAP, imap.univie.ac.at, Port: 993, SSL/TLS, Normal password, u:account UserID
  4. Outgoing server: SMTP, mail.univie.ac.at, Port: 465, SSL/TLS, Normal password, u:account UserID, Test
  5. u:account password

Detailed user guide

1. Downloading and installing Thunderbird

  1. Open the Thunderbird website and click Downloads to download the latest version of Mozilla Thunderbird. 
    How to download and install a desktop app? To the basic user guide Installing desktop app
  2. Once the download is complete, you can open the downloaded file Thunderbird Setup xx.x.x.exe by double-clicking it.
  3. Follow the instructions in the installation wizard. Select Standard for the installation type.
  4. Click Finish to complete the installation.
     

2. Adding and setting up an account

  1. Open Thunderbird. A wizard for configuring new e-mail accounts will appear.
    If you have already set up an account, open the settings via the gear icon ⚙ and select Account Settings and then the blue button New Account – Mail Account… in the top left corner.
  2. Enter:
    • Full name: your name (example: Jamie Doe)
    • E-mail address: your e-mail address at the University of Vienna:
      Students: aStudentIDnumber@unet.univie.ac.at (example: a12345678@unet.univie.ac.at)
      Employees: firstname.lastname@univie.ac.at (example: jamie.doe@univie.ac.at)
      Guests: UserID@univie.ac.at (Beispiel: doejamie99@univie.ac.at)
  3. Click Continue.
  4. Thunderbird will give you an overview of the settings. Click Edit configuration.

3. Checking incoming server

Check the settings for the incoming server. Thunderbird recognises most of them automatically, but you must add the user name.

  • Protocol: IMAP
  • Hostname: imap.univie.ac.at
  • Port: 993
  • Connection security: SSL/TLS
  • Authentication method: Normal password
  • Username: the userID of your u:account (example: doejamie99)

Click Continue.

4. Checking outgoing server

Check the settings for the outgoing server. Thunderbird recognises most of them automatically, but you must add the user name

  • Protocol: SMTP
  • Hostname: mail.univie.ac.at
  • Port: 465
  • Connection security: SSL/TLS
  • Authentication method: Normal password
  • Username: the userID of your u:account (example: doejamie99)

Click Test and then Continue.

5. Entering password, completing setup

  1. In the next window, enter your u:account password under Password and click Continue.
  2. In the following two windows, click Continue and Finish.

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