Managing personal Exchange mailbox

This user guide will help you manage your personal Exchange account.

Overview of functions

Check how much storage space you are currently using.
Grant other users access rights for your personal e-mail mailbox (Passing on rights).
Authorise other users to send e-mails on your behalf (Pass on right “send as”).
Grant other users access rights for your entire personal Exchange account (Give full access right).
Request an alternative sender address for outgoing e-mails.

Please contact your IT representative to create a group mailbox or another shared resource (calendar, contacts, notes, etc.).

You can grant a user access right to your entire personal e-mail inbox or individual subfolders.

To inherit permissions from one folder or mailbox to subfolders, you first have to enter these permissions in the folder or mailbox of the Outlook version installed on your device.
If the folder name contains a slash, you cannot inherit the permissions: Rename the folders that have a slash in their name. Example: Rename Invoices/2025 to Invoices_2025.
To revoke an individual UserID’s permissions for a folder, change the permission settings of the UserID to None. Next, inherit permissions to update the permissions structure. Do not delete the UserID completely. Otherwise, the associated permissions will not be updated.
The authorised user has to manually connect the mailbox or folder after the permission has been granted in Outlook.

You can grant any user full access to your Exchange mailbox. The authorised user with full access to your mailbox:

can access all e-mails, calendar, tasks and contacts
can edit filter rules and out of office messages
can grant other UserIDs full access to individual or several folders in Outlook
has to manually include the mailbox in the Outlook settings of his/her Outlook account to be able to access it
is not listed in the list of authorised UserIDs in the folder properties in Outlook