Microsoft products for students

Students of the University of Vienna who have an active u:account can use a free full version of Microsoft Office (Office 365 ProPlus) and a Microsoft Windows 10 Education upgrade version for private use. 

 Direct Link


System requirements and product scope

Office 365 ProPlus

To find out about the system requirements for Office 365 ProPlus, please visit the product website

  • Office 365 ProPlus works with Windows and macOS operating systems.
  • Office 365 ProPlus includes the applications Word, Excel, PowerPoint, Outlook, as well as various additional programmes, including all updates. Moreover, it includes Access (only for Windows).
  • An Office 365 ProPlus license allows you to install the software on up to 5 devices. When you order Office 365 ProPlus, a Microsoft Azure account is automatically generated for you. You can use this account to manage the installations on different devices.
  • The license is valid as long as you are enrolled on a degree programme at the University of Vienna.

Windows 10 Education

To find out about the system requirements for Windows 10 Education, please visit the product website.


To use the Windows 10 Education upgrade version, Windows 7, Windows 8.1 or Windows 10 must already be installed on your device.

  • The functionality of Windows 10 Education is comparable to the functionality of Windows 10 Enterprise. Further information about Windows 10 Education is available on the Windows support websites.
  • You can use Windows 10 Education on your private device for an unlimited period of time.

Placing an order

Students can order Office 365 ProPlus and Windows 10 Education in AcadCloud, a portal for ordering software by the company Software ONE:

  1. Access the AcadCloud.
  2. Click Login in the top right corner and log in using your valid u:account for students. Confirm that you have read the Datenschutzerklärungen (privacy statement) and click Weiter (continue).                                          
  3. By selecting the Products menu item or using Search for a product, the available products are displayed.
  4. Select the desired product and click the Add to cart button.
  5. Click the shopping cart symbol and check your order.
  6. If you are eligible to purchase the relevant product, the Checkout button is displayed.
  7. Click Checkout and continue by following the ordering process.
  8. By clicking the Purchase € 0.00 button, you complete your purchase order.

You can access your data, orders and your Microsoft Aczure account (resetting password, changing password) in AcadCloud at any time.

Installing and managing Office 365 ProPlus

After completing your purchase order, you receive the following e-mails from SoftwareONE:

  • Receipt including information about your purchase order.
  • E-mail containing user name and password of your Microsoft Azure account, which has been automatically created as part of your purchase order. You will need this account to download Office 365 ProPlus from the Microsoft Azure portal.
  • E-mail containing information about Office 365 ProPlus (license allocation and validity, accessing the Azure portal, login details).

Installing Office 365 ProPlus

Download the files from the Internet and install them locally. You require administrator rights for the relevant device to install the software.

  1. Access the Microsoft Azure portal.
  2. Enter your Azure user name and password.
  3. When you are prompted to change your password, enter a new password. The new password has to comprise between 8 and 16 characters and combine of at least 3 of the following elements:
    • Capitalised letters
    • Lowercase letters
    • Digits
    • Special characters
  4. Under Install Office, you can download Office 365 ProPlus or select Other install options.

Registering Office 365 ProPlus

  1. Open Office 365 ProPlus on your device and follow the prompts. 
  2. To register Office 365 ProPlus, select the option Mit einem bestehenden Office-365-Abonnement anmelden (sign in using an existing Office 365 subscription).
  3. You will be asked to enter an e-mail address that will be used for the log-in. Enter your Azure user name here.
  4. To finally register Office 365 ProPlus on your device, enter your Azure user name again as Benutzer-ID (user ID), and the associated password under Kennwort (password).

    Activating Office 365 ProPlus

    Office 365 ProPlus is automatically activated when you run it for the first time. You have to be connected to the Internet for the activation.

    • You have to connect to the Internet at least once every 30 days to check your subscription status.
    • If your device is offline for more than 30 days, Office 365 ProPlus will switch to the reduced functionality mode until you connect to the Internet again.
    • If Office 365 ProPlus runs on the reduced functionality mode, it remains installed on your device but you can only view and print documents. This means that all editing features (for editing or creating documents) are disabled.

    Resetting the Azure password

    1. If you forgot your Azure password, you can request a new password in the AcadCloud. Log in to your account and, under Identities, click the Reset azure password symbol.
    2. A new password is sent to you by e-mail.
    3. Log in to the Microsoft Azure portal with your user name and the newly requested password.
    4. You will be asked to select a new password.

    Screenshot resetting Azure password

    Changing the Azure password

    1. To change your Azure password, go to AcadCloud, log in to your account and, under Identities, click the Change Azure password symbol.
    2. Use your user name and the changed password to log in to the Microsoft Azure portal.

    Screenshot changing Azure password

    Validity of the license

    The Office 365 ProPlus license expires 1 year after the order was placed. As the expiration date approaches, you will receive a notification e-mail containing all information you need to renew the license. You can renew the license in AcadCloud as long as you are enrolled on a degree programme at the University of Vienna.

    If you do not renew your license, you lose it and after 6 months your Azure account will be deleted.

    Installing Windows 10 Education

    After completing your purchase order, you receive the following e-mails from SoftwareONE:

    • Receipt containing information about your purchase order.
    • E-mail containing download link and product key for Windows 10 Education.


    The download link is valid for 1 month from the order date. You have to re-order Windows 10 Education if you do not download it within this month.

    Download the files from the Internet and install them locally. You require administrator rights for the relevant device to install the software. 

    1. Click the download link in the e-mail.
    2. Click the Download Academic Products button.
    3. You are redirected to the Microsoft website Downloading products for research and teaching.
    4. Follow the instructions in the Before you begin area.
    5. Click the Download tool now button to start downloading Windows 10 Education.
    6. To install Windows 10 Education, follow the instructions given in the tool.

    Terms of use

    This service may not be used for commercial or business purposes. The user agrees to indemnify and hold harmless the University of Vienna from and against any claims by third parties arising from his/her failure to comply with the applicable terms of use.

    For further information about the terms of use, please see under Microsoft Licensing Terms and Documentation.


    For technical support, please use the Microsoft support channels.

    For questions about AcadCloud and the ordering process, please contact:


    Office 365 Education is no ZID service.

    Using a valid e-mail address of the University of Vienna, users can register for Office 365 Education on the Microsoft website free of charge. This offer does not include the Office suite that can be installed locally. Instead, it only includes the light online versions of Word, Excel, PowerPoint, etc. that can be used via the web browser, as well as additional cloud services, such as OneDrive, SharePoint and Teams.

    This type of registration is technically possible because the ZID has registered its domain with the Office 365 Education service in 2010 for test purposes. Therefore, the domain name also appears in the URL when you use the product.

    However, Office 365 Education is explicitly NO official ZID service: 

    • The University of Vienna cannot guarantee that unauthorised third parties cannot access, share or process your data stored with this service.
    • Therefore, the University of Vienna assumes no liability pertaining to data loss or data damage arising from the use of Office 365 Education.
    • The ZID does not offer any additional services, functionalities or adjustments for Office 365 Education.
    • Due to the current situation, the ZID provides the best possible support for Office 365 Education especially for the Microsoft Teams tool. If you have any questions, please contact
    • The University of Vienna’s data protection regulations and policies do not apply to the use of Office 365 Education.

    The scope of services, terms of use and permissions related to Office 365 Education are defined exclusively by Microsoft. They may be changed, restricted, extended or revoked at any time.

    Support is only available via the Microsoft support channels.

    For further information, please visit the Microsoft website.