RSS-Channel: en-gb TYPO3 News Thu, 13 Jun 2024 09:22:28 +0200 Thu, 13 Jun 2024 09:22:28 +0200 TYPO3 EXT:news news-2229 Fri, 17 May 2024 11:08:29 +0200 Breaking down digital barriers: new course programme Interested parties can now find out about the basics of digital accessibility in a flexible self-study programme with the help of an online course. In order to be able to implement digital accessibility across the board at the University of Vienna, awareness of this topic must be created on the one hand and the knowledge for the corresponding implementation must be imparted on the other.

Basic knowledge for all interested parties

A new online course created by the Digital accessibility project group in collaboration with the Centre for Teaching and Learning and the agency WIENFLUSS serves this purpose. The course has been implemented as a MOOC. MOOCs (Massive Open Online Courses) are online courses that can be attended free of charge and independent of time and place. They combine videos and other materials, such as texts or further links, with discussion forums and quizzes.

The course is primarily aimed at those responsible for and editors of websites at the University of Vienna, but is open to the public and therefore accessible to all interested parties.

To the MOOC Digital accessibility (in German) on the platform iMooX

6 lessons introduce users to the following topics:

  • understanding the legal framework
  • designing accessible digital content using TYPO3
  • ensuring accessibility in digital projects
  • checking websites for accessibility
  • gaining insight into the usage behaviour of people with disabilities

“Our MOOC is a starting point that provides editors, for example, with basic information about digital accessibility,” explains Rainer Jantscher, who heads the Digital Accessibility project group and initiated and coordinated the MOOC. “It was important to us not only to impart knowledge through lectures, but also to provide a variety of information. For example, we were able to get Mathias Schmuckerschlag, a blind student, to make a video. In it, he shows live how he uses digital services at the University of Vienna and the barriers he encounters.”

In the videos, a total of 5 interviewees broaden the perspective on the topic of digital accessibility. One of them is Victoria Purns, Head of the Monitoring Centre at the Austrian Research Promotion Agency (FFG). The monitoring centre surveys the extent to which the digital services offered by public bodies in Austria are accessible. 

Flexible and interactive

Each lesson of the MOOC consists of 1 to 4 videos, which also include interactive elements such as reflection questions and supplementary content. Users can either work through all the lessons or videos flexibly and according to their needs or only those that are of interest to them. The lessons can also be completed in any order.

Participants can also use forums to discuss the content of the MOOC. A quiz at the end of each lesson helps to consolidate the knowledge acquired. Users who have answered 75 % of all questions per lesson correctly also automatically receive a certificate.

Further courses (in German)

In addition to the MOOC, in-depth online courses are available for employees. They cover the creation of accessible content using the following tools:

  • PDF documents from Word
  • PDF forms with Acrobat Pro
  • TYPO3
  • WordPress

More information and the possibility to book can be found in the course database.

Why is digital accessibility important?

Digital accessibility is crucial so that people with disabilities can use the University of Vienna’s websites, digital documents and IT services without restriction and thus participate in university life in a self-determined way.

In addition, the Web-Zugänglichkeits-Gesetz (Web Accessibility Act) stipulates that digital information services provided by the public sector, and therefore by the University of Vienna, must be accessible. This means that these digital services must be perceptible, operable and understandable for people with disabilities.

ZIDview media Digitale Barrierefreiheit – oder wie man virtuelle Stolpersteine aus dem Weg räumt news
news-2221 Wed, 15 May 2024 13:26:48 +0200 Using IT securely: new interactive information and training programme Strengthening employees’ IT security skills with videos, quizzes and webinars to ward off cyberattacks – that is the aim of a new information programme from the ZID. Insecure passwords, unknowingly installed malware or careless logins with the u:account on fraudulent websites: The actions of users have a significant impact on IT security at the University of Vienna. Statistics show that attackers are often successful. At least 9 higher education institutions and universities in German-speaking countries were victims of a cyberattack in the second half of 2023.

“Seize the opportunities of digitalisation? Surely! Find out how you can protect your data, systems and the University of Vienna’s IT infrastructure in compact videos and information provided by the ZID”, says Ronald Maier, Vice-Rector for Digitalisation and Knowledge Transfer. 

Quick and entertaining information with videos and quizzes

The ZID’s new information and training programme consists of:

  • Videos: They bring the topics of Dangers in e-mails as well as Password security closer in a compact and entertaining way.
  • Quizzes: Following the videos, but also independently of them, you can test your own knowledge in a fun way.
  • Webinar: Experts from the IT security team teach employees about IT security in the context of everyday work.

The tried-and-tested IT security tips provide further information.

To the information and training programme on the Intranet

Ulf Busch, CIO of the University of Vienna, emphasises that anyone can easily take measures to prevent IT attacks: “You should always take a critical look at e-mails and messages before opening links and attachments. It is equally important to choose secure passwords that you don’t share with anyone and keep them safe, for example with the help of a password manager.” If employees apply this knowledge in their daily work, they are making an effective contribution to IT security at the University of Vienna.

This can happen

One of the dangers is phishing (from password and fishing). For example, employees enter their u:account access data on a fraudulent website. The access data stolen in this way can be used to penetrate the IT infrastructure and cause damage. But insecure passwords can also enable attacks.

Another means used by cyber criminals to gain access to IT systems is malware. This can be hidden in e-mail attachments, for example. Once infected, it can encrypt data, transfer data or spy on access data unnoticed. 

Financial fraud attempts can also cause damage. Personalised e-mails to employees of the University of Vienna are the bait. The aim is usually to transfer money to supposed superiors or work colleagues or to send them vouchers.

IT-Security media Raising awareness of IT security: training programme to be expanded news
news-2217 Tue, 07 May 2024 14:22:36 +0200 Der ZID sucht Trainer*innen für IT-Kurse Das Team Licensing & Training des Zentralen Informatikdienstes der Universität Wien sucht qualifizierte Trainer*innen für die Organisation und Durchführung von IT-Kursen. Alle Informationen erhalten Sie in der Stellenausschreibung.

ZIDview media
news-2114 Thu, 14 Mar 2024 10:05:00 +0100 Raising awareness of IT security: training programme to be expanded The ZID is launching a multimedia information campaign to raise awareness of IT security. After all, user behaviour is crucial for IT security at the University of Vienna. Many university members are already familiar with the IT security tips for users on the ZID website, which help them to use IT securely. In addition, users will soon be able to learn about important IT security topics in new and interactive formats.

“Universities are increasingly falling victim to cyberattacks. In order to increase the IT security awareness of our university members, we are currently working on a comprehensive information and training programme on this topic. Together with our IT security team and with the support of the Corporate Communications service unit, we are creating training videos and quizzes that convey the topic in an entertaining and clear way,” explains Michaela Bociurko, Head of  IT Communications & Marketing.

The new training programme at a glance

  • Videos: They will bring dangers in e-mails and password security closer in an entertaining way.
  • Quizzes: Following the videos, but also independently of them, you can test your own knowledge in a fun way.
  • Webinar (in German): Experts from the IT security team share their knowledge about IT security in the workplace with employees.

The ZID will inform all users as soon as new information is available.

Better secure than sorry 

Why is it important to raise awareness among users? Christoph Campregher, Head of the IT Security central support unit at the ZID, explains: “It can be dangerous, for example, if university members enter their u:account access data on a fraudulent website. The access data stolen in this way can be used to penetrate the IT infrastructure and cause damage.” This procedure is known as phishing (from password and fishing). But insecure passwords can also enable attacks.

Another means by which cyber criminals gain access is malware. This can be hidden in e-mail attachments, for example. Once infected, it can encrypt data unnoticed, transfer data or spy on access data. 

Financial fraud attempts via e-mail can also cause considerable damage. Well-crafted, personalised e-mails to employees of the University of Vienna are the bait. The aim is usually to transfer money to supposed superiors or work colleagues or to send them voucher cards.

“All of these attacks target members of the University of Vienna. It is therefore important for us to have users on board and to provide them with the basics of the right defensive tactics when it comes to IT security,” explains Christoph Campregher.

The danger is real

The figures speak for themselves: at least 9 higher education institutions and universities in German-speaking countries were victims of a cyberattack in the second half of 2023. The times before public holidays and weekends or during school holidays are particularly popular for attacks.

These are often ransomware attacks. Ransomware (a combination of the words ransom and malware) encrypt a company’s data and block access to it. This can render the IT infrastructure unusable and data can fall into the wrong hands. In return for a ransom, the attackers promise to decrypt the data and/or not to publish it.

University as a place of learning and workplace: freedom brings responsibility

Freedom in research and teaching is practised at the University of Vienna – and therefore also in the choice of IT tools required for this. However, this freedom also means that each individual must handle their own and the university’s IT systems responsibly, explains Christoph Campregher: “All it takes is a single computer infected with malware, a poorly programmed personal web page or a password captured by criminals to enable serious attacks on the IT infrastructure. In order to make the university more secure, we therefore rely on the cooperation of all university members.”

IT-Security [Translate to Englisch:] Illustration IT-Security Infopaket media
news-2147 Thu, 14 Mar 2024 09:45:00 +0100 Stronger passwords to protect the university’s IT infrastructure A secure IT infrastructure also requires the secure use of passwords. On 21 March, the Passwords Terms of Use used in the context of the ZID’s IT services will be adapted. Many IT services of the University of Vienna can only be used after logging in with the u:account, consisting of the UserID and u:account password. This gives users certain access rights to the IT infrastructure. A separate Wi-Fi password must be used to access the Wi-Fi service (eduroam). The Password Terms of Use specify the requirements for passwords. These include specifications on the complexity and length of passwords as well as how and where they may be used. This minimises risks and reduces the danger of unauthorised access.


The Passwords Terms of Use will be updated on 21 March. The upcoming changes include:

  • Newly created u:account passwords must contain at least 10 characters (instead of the previous 8 characters).
  • The use of a password manager is strongly recommended.
  • It is recommended to activate multi-factor authentication (MFA), if optionally available. 


Requirements for ZID passwords

Users can manage their u:account password and their Wi-Fi password themselves. ZID passwords must fulfil the following requirements:

  • at least 10 characters
  • at least 1 letter (a-z, A-Z) and 1 other character (number and/or special character)
  • not identical to a UserID
  • significantly different from other passwords (e.g. for social networks, web shops)
  • is not used more than once
  • is not easy to guess
  • is not included in common password lists

If necessary, use the password tips for creating secure passwords.


What is a password manager?

A password manager is software that helps users to createmanage and use their individual access data. There are different technical solutions. Possible variants are

  • in the browser
  • installed locally
  • cloud solution
  • included in the operating system (such as Apple Keychain)

Information on password managers can be found on the IT security pages of the ZID.


If you have any questions, please use the Servicedesk form.

IT-Security Password illustration media Warning about the free version of Outlook news
news-2134 Thu, 14 Mar 2024 09:00:00 +0100 Comprehensive support for managing your research data Support, training, data stewards and storage infrastructure, such as the PHAIDRA repository, make research data management easier. Managing research data can be a challenge: The amount of data in research is increasing and a data management plan is often mandatory for funded research projects. The university is therefore continuously expanding its research data management (RDM) support services.

A team of experts has been supporting members of the University of Vienna in all aspects of research data management since 2022. The RDM team includes employees from the long-term archives PHAIDRA and AUSSDA, the University Library, the ZID and the faculties. It offers you: 

Training – adapted to your needs

In workshops, courses and webinars, the RDM team answers the most important questions from researchers as well as master’s and doctoral students. The team teaches you how to better manage research data, create data management plans and use repositories easily.

All dates and the possibility to register can be found on the Research Data Management website.

The RDM team also supports you with free training that is tailored to individual disciplines or questions. You can find out more about this offer under Build a Custom Workshop. Workshops can be held in different settings, in German or English and online or on site. 

Data stewards: experts at the faculties and centers

A so-called data steward currently supports 3 faculties (Faculty of Philological and Cultural Studies, Faculty of Historical and Cultural Studies, Faculty of Life Sciences) and the Centre for Microbiology and Environmental Systems Science in research data management. Consulting is tailored to the respective discipline:

  • Help with optimising processes in and after research projects
  • RDM training
  • Support with communication and collaboration within the university’s extensive structure

Data storage: the right service for every need 

Appropriate infrastructure also helps you to store your data. Depending on whether you need to store data during or after the completion of a research project, different storage services are available to you: From online storage space and Share or the cloud storage u:cloud for short and medium-term storage to the repository PHAIDRA or the long-term storage of software source code in GitLab. You can find an overview of all options in the Research work environment under Storing data.

If you cannot find the right service, you can contact the RDM team with your requirements via to initiate the joint development of new services.

Arbeitsplatz Illustration research data management media
news-2143 Thu, 14 Mar 2024 09:00:00 +0100 Moodle-Preview stays – help us to shape Moodle! Students and employees are invited to actively contribute to the e-learning platform of the University of Vienna. Moodle-Preview – a specially created test environment – can still be used for this purpose. Here, users can test new functions and find out about planned changes in Moodle. Last summer semester, Moodle-Preview was set up to support the great Moodle makeover for users of the e-learning platform at the of the University of Vienna. Moodle-Preview is a test environment that provides information about current developments and future versions of the learning platform. Moodle-Preview gives users the opportunity to test new functions and leave feedback. To date, Moodle-Preview has already been accessed over 3,000 times. With the help of the feedback submitted, the e-learning team has already implemented several improvements for the current summer semester (see section What's new in Moodle?).

What Moodle-Preview offers:

  • Comprehensive information on planned changes to the learning platform via the Moodle feedback, insights & outlooks course
  • Unlimited opportunity to test all new functions from the student perspective in the sample course
  • Individual creation of a personal test course to get to know Moodle with your own eyes
  • Submit ideas for improvements or further development of Moodle via the feedback form – either personally or anonymously 
  • Possibility to ask questions about the platform via the moderated exchange forum


What's new in Moodle?

The new Moodle version has been available since 19.02.2024. The new features include:

  • The course design is now more space-efficient with the help of smaller icons and less spacing between and within sections.
  • The display of prerequisites on the course page can now be collapsed and expanded.
  • For teachers, icons for group mode have been integrated into the individual activities and materials on the course page.
  • The file format is now displayed for linked documents and files, e.g. PDF, DOC, PNG.

The e-learning team would like to thank all users for their valuable feedback and looks forward to a lively exchange on Moodle in the future.

E-Learning Illustration Moodle-Preview media
news-1717 Thu, 14 Mar 2024 08:59:00 +0100 The current IT course programme of the ZID is online Just in time for the start of the summer semester, the ZID has completed its current IT course programme. The programme ranges from Office programs, special research software and programming languages to graphics and video applications. In the course database of the University of Vienna under the menu item ZID – Courses you will find an overview of the IT courses offered. Almost all IT courses of the ZID are held as webinars via Moodle, while on-site courses usually take place in Class Room 2 in the NIG (Neues Institutsgebäude, Stairs 3).

The IT courses offered by the ZID are very extensive and include courses on the following topics:

  • Data analysis and statistics
  • literature management
  • Office applications
  • Graphics and image processing
  • Audio and video editing
  • Internet and web design
  • Programming

There are currently still places available for many IT courses, especially for study-related software such as

  • SPSS 
  • Atlas.ti 
  • Citavi 
  • EndNote
  • LaTeX

The courses in the areas of graphics and image editing as well as audio and video editing are very popular with many users. The ZID always endeavours to meet the high demand. This semester, we have once again succeeded in offering the Adobe Premiere course as an introduction to video editing. This introductory course presents a variety of professional tools for editing video material in order to be able to cut, edit and add sound to digital videos. The two-day Adobe Premiere course is offered on 2 dates on-site during the summer semester. 

The webinars on the graphics and layout tools Adobe InDesign and Adobe Illustrator are also in high demand. However, if you would like to take part, you should book quickly. There are only a few places left.

All the programs mentioned are available as application software in the computer rooms of the ZID.

If you have any questions about the IT courses of the ZID, please use the Servicedesk form IT courses of the ZID.

Information on the IT courses of the ZID can be found on the IT courses servicepage.


Arbeitsplatz [Translate to Englisch:] Illustration IT-Kurse media
news-2119 Thu, 14 Mar 2024 08:55:00 +0100 Submitting theses easily via u:space The time has finally come: From now on, you can submit your academic thesis directly in u:space. Guest article by the service unit Teaching Affairs and Study Services

Until now, academic theses were submitted on a separate website via HoPla (short for: Hochschulschriftenserver – thesis server/Plagiatsprüfung – plagiarism check). HoPla has now been completely redesigned and integrated into u:space. The new application boasts a user-friendly and accessible interface and is designed to guide students step by step through the submission process.

Completed academic theses (diploma thesis, master’s thesis or doctoral thesis) are submitted in both electronic form and hard-bound. Students must submit the digital version before the bound versions in u:space under Graduation – Plagiarism check. You can only submit your thesis if topic and supervision have been approved by the study programme director (SPL).

Arbeitsplatz [Translate to Englisch:] Illustration Abschlussarbeiten in u:space einreichen media
news-2141 Thu, 14 Mar 2024 08:50:00 +0100 Roaming tips: Calling and surfing without cost traps The new business phone contract at the University of Vienna makes phoning and surfing abroad much easier than before. Nevertheless, it is important to keep an eye on your own usage behaviour. The business mobile phone team of the ZID has put together some tips that are also helpful for private mobile phones. Deactivate voicemail box

In future, business phone users will be able to make calls in other EU countries without roaming charges. But be careful when travelling to Switzerland, the UK and all other non-EU countries: Incoming calls also incur roaming charges there. So just don't pick up the phone? That's not enough: if the voicemail box "picks up", the call is deemed to have been accepted and will be charged. The call is then roamed from abroad back to the voicemail box in Austria at a charge. So instead of one roaming call, you have two on your bill - and all because the voicemail box was not deactivated.

Business phone users will have it easy in future: from May, the voicemail box will be deactivated by default and can be switched on and off in the operator's administration app (e.g. Drei Kundenzone or Mein A1). 


Update only in Wi-Fi

Normally you always switch off your mobile data when abroad. But then you are expecting that important e-mail and there is no Wi-Fi available. Before you activate your mobile data now, you should make sure that installed apps and the operating system are only allowed to update via Wi-Fi – otherwise switching it on may trigger a flood of updates and your mobile data will be used up before the important e-mail is downloaded. On many Apple devices, for example, this can be done via Settings – General – Background update. For Android devices, the function can be accessed via the Play Store settings. It is also best to switch on data-saving mode: this prevents apps from downloading new content via the mobile network. You can then simply initiate the download of one important e-mail manually.


Be careful with data connections

Did you know that? On a ferry in the Mediterranean, you are not in the EU, but in international waters. The list price for 1 gigabit of mobile data here is up to 17,000 (in words: seventeen thousand) euros. To be on the safe side, you should also avoid using mobile data on aeroplanes or in border regions. Thanks to the EU Roaming Regulation, data connections outside the EU are automatically capped after 60 euros have been used. You must explicitly ask the operator to reactivate the connection. But here too, mobile data is usually used up before you have had a chance to work with it and it causes unnecessary additional costs.

Business phone users do not have to worry about this problem either: The ZID has blocked data usage on ferries for the new SIM cards by default.


Roaming checklist

The business phone team of the ZID recommends the following to ensure safe calling and surfing in roaming destinations:

  • Deactivate data roaming, personal hotspot and voicemail box
  • Restrict apps and (system) updates to Wi-Fi
  • Activate data saving mode
  • E-mail account: Set synchronisation to manual or select data synchronisation
  • For longer stays abroad, use a dual SIM device (can hold 2 SIM cards) with a local prepaid SIM card


The new business phone service 

At the end of April, the university is changing its business phone operator. The new tariffs are cheaper, simpler and faster. Data and roaming packages are a thing of the past, as are penalties for exceeding the package limit.

Anyone who already has a business phone will be automatically assigned to one of the new tariffs by the ZID and can look forward to lower costs after switching operators. The easiest way for employees who do not yet have a business phone and can wait a little is to order the new business phone services via the Servicedesk from May, after the change of operator.

No new orders will be possible in April due to the necessary changeover work. 

You can find detailed information on the new business phone contract at the University of Vienna on the business phone service pages.

ZID-Blog Illustration roaming tips media Cheaper, simpler, faster: the University of Vienna's new business phone contract news
news-2136 Thu, 14 Mar 2024 08:45:00 +0100 The PHAIDRA network and open source make it possible: easy archiving of research data With the PHAIDRA source code now available via GitHub and new information channels, the PHAIDRA team is strengthening the community. The PHAIDRA repository is based on the Fedora repository – a popular open source software for electronic archives. Raman Ganguly, head of the IT Support for Research department, which is responsible for the technical aspects of PHAIDRA, describes the interaction: “With PHAIDRA, we are expanding the Fedora repository to include open source tools, libraries, components and interfaces. This results in a repository that makes data management user-friendly and simple for users.”

Driven by the open source idea

The PHAIDRA code has been available on GitHub since December 2023. This is a Docker version of PHAIDRA. This means that all the necessary elements are bundled in a container. As a result, users can put PHAIDRA into operation easily and in just a few steps.

Raman Ganguly explains: “PHAIDRA is a project that is intended to be supported by an entire network in the true spirit of open source. It combines the perspectives of developers and users from a wide range of areas. In this way, we ensure that current needs are recognized and covered with innovative functions in PHAIDRA.”

The network is set to grow

To ensure that PHAIDRA can continue to live up to this claim in the future, the team would like to draw the attention of potential new members to the project. Developers, decision-makers and people from the areas of open data and open science, such as librarians and managers of repositories, can find out more about PHAIDRA via new information channels:

In November 2024, there will be another one-day PHAIDRACon Meet-up in Vienna to share experiences within the PHAIDRA community. The date and agenda will follow in due course.


PHAIDRA – the basics

PHAIDRA is a repository of the University of Vienna for data that is available in file form. It ensures that (research) data can be found, retrieved and reused by others. The project is the result of a collaboration between the Center for Teaching and Learning, the University Library and the ZID. A cooperative network of 25 partners from 5 countries uses PHAIDRA.
ZID-Blog Illustration Phaidra media Comprehensive support for managing your research data news
news-2139 Thu, 14 Mar 2024 08:40:00 +0100 New PCs for administration, computer rooms and course rooms The ZID is currently planning the replacement of many standard administration PCs and public PCs at the University of Vienna with modern devices. Once the hardware has been replaced, these workstations will be more modern and more powerful and will therefore be ideally equipped for the requirements of the future Windows 11 operating system. Over the summer months of this year, the replacement of the standard administration PCs and public PCs provided by the Zentraler Informatikdienst is planned for many areas of the university. The university management has already approved the corresponding investment application for the replacement of the PCs. This means that the procurement procedure can be started in the coming months. 

Devices in the following areas are affected by the replacement:

  • University management
  • Service facilities
  • Computer rooms
  • Class rooms
  • Centrally managed lecture halls and class rooms

Why are they being replaced?

Due to the expired warranty period of 5 years, the PCs should have been replaced last year as planned. However, as most of the devices still fulfil all current requirements, the University of Vienna has decided to extend the use of the hardware by 1 year for sustainability and cost reasons. The imminent switch from Windows 10 to the future Windows 11 operating system is another reason in favour of renewing the devices. Many older computer models are no longer hardware certified for Windows 11. Microsoft has already announced that support for Windows 10 will end on 14 October 2025.


What is replaced and how?

Both the desktop PCs and all associated keyboards, mice and power supply units will be replaced. Existing monitors will not be replaced. They still meet the required specifications and can therefore continue to be used.

In order to be able to carry out the replacement in coordination with the IT and faculty officers in as short a time frame as possible, an external service company will be responsible for the delivery, dismantling and assembly of all equipment. The ZID can only provide precise information about the manufacturer, specifications and delivery deadlines for the hardware once the procurement process has been finalised.

The new PCs are expected to fulfil the following minimum requirements:

  • Design: Ultra Small Form Factor (USFF) with external power supply unit
  • Processor: Intel Core i5 with integrated graphics (or comparable)
  • Working memory (RAM): 32 GB
  • Hard drive (SSD): 480 GB or 512 GB
  • Network connection: Gigabit Ethernet (wired)
  • Video connection: at least 2 DisplayPorts and 1 HDMI connection
  • Warranty: 5-year manufacturer's warranty
  • Operating system: Windows 11 basic licence


Information on the process

All affected institutions have already been informed about the project in advance by the ZID. The ZID is also in close contact with the respective IT and faculty representatives. Individual needs of the institutions can thus be taken into account in advance and included in the planning.

Employees receive all important information on the planned dates and exchange modalities in good time from their IT representative.

If you have any questions, please use the Servicedesk form General enquiry about standard administration PCs or administration notebooks.

Arbeitsplatz Illustration administration PCs media