ZID Helpdesk


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Support for the IT services of the Vienna University Computer Center


Address ZID Helpdesk, University of Vienna, Computer Center
NIG, ground floor, stairs II, room C0004
1010 Wien, Universitätsstraße 7

Entrance: Liebiggasse 6, 1010 Wien
Maps Location map | Building plan
Opening hours Mon–Fri   8 a.m.–4 p.m.
Telephone +43-1-4277-444
Email helpdesk.zid@univie.ac.at
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Helpdesk ZID
Helpdesk, Vienna University Computer Centre


  • general information on the Computer Centre (ZID) and its services
  • help with university-specific IT problems for students and university employees
  • receiving and forwarding error messages (data network, server)
  • dealing with all wishes regarding user authorisation (UserIDs), changing passwords
  • issuing and receiving all ZID forms
  • distribution of all free ZID publications
  • distribution of network cables and telephone receivers (for departments).

For password changes please bring some photo ID (student ID, passport, driving licence or identity card) with you!