IT news (in German)

Information regarding usage restrictions

11.03.2020

ZID Helpdesk opening hours, computer room closures, cancellation of IT courses

Currently the buildings at all university locations are closed and no physical customer service takes place. The ZID points out the following closures until 03.04.2020:

The ZID Helpdesk is closed, but still reachable via telephone and in writing:

  • In writing: Monday–Friday 8:00–16:00
    via Servicedesk or via helpdesk.zid@univie.ac.at
  • Via telephone: Monday–Thursday 8:00–16:00, Friday 9:00–12:00
    via the phone number +43-1-4277-444

The computer rooms of the ZID remain closed at all locations.

IT courses of the ZID are cancelled. If you have booked an IT course, you have already been notified that the booking has been cancelled and that you will receive the course fee.

Thank you for your understanding.

Grafik (Uhr, Computer, Smartphone)