ZID Helpdesk

The ZID Helpdesk gives general information on the services of the ZID and helps members of the University of Vienna with their university-specific IT problems. It supports users in managing their u:account and password. Furthermore, it takes on reports about maintenance work and service interruptions and shares their information.

The ZID Helpdesk is closed on Wednesday, 18 December 2019 due to an internal training.

Address and availability

  • Universitätsstraße 7, 1010 Wien
  • Ground floor, staircase II, room C0004
  • Entrance: Liebiggasse 6, 1010 Wien
  • Mo–Fr 8:00–16:00
  • T: +43-1-4277-444
  • helpdesk.zid@univie.ac.at

Location plan

Lageplan Helpdesk