Ordering an Adobe account for employees

This user guide will help you order an Adobe account of the University of Vienna via the self-service portal.

Brief user guide

  1. Access the self-service portal (via Uni data network/VPN) with u\UserID and password
  2. Select Catalogue – User accounts – SRV002336 Adobe account – Order
  3. Activate Adobe via the Adobe portal 
  4. Adobe account of the University of Vienna:

    User name: UserID@univie.ac.at (example: doejami99@univie.ac.at)
    Password: the associated password

Detailed user guide

  1. Go to the self-service portal (via Uni data network/VPN). Log in with your u:account in the format u\UserID and your password.
  2. Click on Catalog in the menu on the left and then on User accounts.
  3. Select Adobe account and order the product.
  4. Once the order has been approved, an Adobe account with a personal license will be created.
  5. Your Adobe account for the University of Vienna is:

    User name: UserID@univie.ac.at (example: doejami99@univie.ac.at)
    Password: the corresponding password
  6. Activate Adobe by accessing the Adobe portal. Click on Go to the website for Austria.
  7. Click on Log in in the top right-hand corner.
  8. In the Log in window, enter your University of Vienna e-mail address in the form UserID@univie.ac.at (example: doejami99@univie.ac.at). Click Continue.
  9. You will be redirected to the University of Vienna login page. Enter your user name in the format UserID@univie.ac.at (example: doejami99@univie.ac.at).
  10. Note: The registration process is analogous to that for Microsoft 365, including the required multi-factor authentication.
  11. After successful activation, you will be redirected to the Adobe portal. If necessary, use the user guide logging in to the Adobe portal.
  12. You can now install Adobe apps.
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