Zentraler Informatikdienst

u:ai – AI software

For:   employees

u:ai is an artificial intelligence platform specifically developed for the academic environment and part of the AI services of the ZID.

With u:ai, employees of the University of Vienna can:

  • create and analyse texts and images

  • analyse documents and translate them into other languages

  • create tailored chatbots with a knowledge base


u:ai platform

Video

Using u:ai

Log in to the platform uai.univie.ac.at. To do so, you need an active u:account for employees.

Modules

u:ai currently offers these modules:

  • Chatbot: Ask text-based questions or questions about uploaded images and the text they contain.
  • Image Generator: Create images in PNG format using the DALL-E 3 model.
  • Translator: Have texts or documents translated into more than 100 languages, preserving the formatting and file format where possible. Text in images is recognised and also translated. 
    The following file formats are currently allowed: PDF, DOCX, XLSX and PPTX.
  • Document Analyzer: Upload documents and have them summarised, have keywords or topics extracted, and have the grammar and spelling of the texts contained in them corrected.
    The following file formats are currently allowed: PDF, DOCX, XLSX, PPTX and TXT (up to 150 documents).
  • Lab: Create individual templates for your requests in the chatbot and influence the scope and creativity of the answers with the advanced settings.

Requests can be made in different languages. Unless you have specified otherwise in the request, the output language is based on the user’s input language.

Tailored AI

The Tailored AI feature allows you to create a customised chatbot tailored to your needs. You have the following options:

  • Create a knowledge base from uploaded documents – PDF, DOCX, PPTX, TXT or XLSX, max. 150 files, 500 MB, 10,000 pages – and at the same time
  • define your own basic instructions for the Tailored AI chatbot

The chatbot uses both the knowledge base and the basic instructions to answer your questions in a targeted manner.

Sharing Tailored AI with others

You can also share your Tailored AI chatbot with other u:ai users. To do this, assign them one of the following roles:

  • User: can use your Tailored AI
  • Contributor: can make changes and manage users
  • Admin: can configure all settings

If other authorised persons use your Tailored AI chatbot, the costs will be deducted from their credit balance.

Notes

  • u:ai cannot answer any university-specific questions, as the software has not been trained with university data.
  • Do not use the answers and information provided by u:ai as your sole source. The answers provided by u:ai mai contain errors or inaccuracies. Always verify the information obtained from additional sources. You are responsible for the reflected use of the generated content.

Costs

You have a credit balance of 20.00 euros available to you per month for making requests (prompts and file uploads) in u:ai. These costs are covered centrally. The current credit balance can be seen in the top right of the interface. If the monthly amount is used up, you will not be able to use u:ai until the following month.

The costs for individual requests depend on the length of the request and the response. Text entries cost less than file uploads or image generation. You can expect to pay around 0.01 euro for a short text request and up to 0.20 euros for a large file upload or a generated image.

u:ai Chatbot settings

You can use the gear symbol to make the following settings:

  • Language models: Select the model you want. The more up to date it is, the more developed and therefore the more powerful and faster it is.
  • Creativity level: Choose how creative you want the answer to be. The following applies: 0 = conservative, 1 = very creative

Clearing chat history

You have these options:

  • You can delete the history of individual chats using the 3 horizontal dots ⋯ next to the chat title.
  • By clicking on the lock icon next to the + New Chat button, you can set whether the chat history is saved. If the lock icon is closed, your chat history will not be saved.

Note

For reasons of GDPR compliance, your u:ai account will be deleted if you do not log in to u:ai for 90 days. If you log back into u:ai later, your account will be recreated. u:ai is therefore not suitable for storing content permanently. Users who are administrators of a Tailored AI are exempt from the deletion period.

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Tutorials

Free webinars help you use u:ai as needed. The webinars take place several times each semester – current dates in u:rise.

Further training courses on artificial intelligence (Login)

Data protection

The University of Vienna provides the u:ai service in a manner that is compliant with data protection requirements, which means that it is permitted to process personal data using the service. In any case, no sensitive data within the meaning of Article 9 of the GDPR should be processed.

Note

The AI software should be used in such a way that no personal data is processed, if possible. If this is not possible, anonymised data should be processed. If this is also not possible, the data minimisation principle must be observed even with clear data in such a way that only the data that is absolutely necessary is processed with the AI software.

u:ai makes it possible to interact with OpenAI's Global, LLC, 3180 18th St., San Francisco, CA 94110 (OpenAI for short) chatbot ChatGPT via a browser using the latest versions of the Large Language Models in the form of chats and other methods. The service is provided by ACOmarket itself on an Azure Tenant licensed to ACOmarket by Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521 Ireland. OpenAI only provides the model in this context. Thus, OpenAI does not process any personal data.

Note

You can find out under what conditions employees can use ChatGPT at the University of Vienna at Using ChatGPT in compliance with data protection regulations.