u:ai Terms of Use

The u:ai service is an application that can be used via the web browser. It enables members of the University of Vienna (students, employees) to use AI. Various LLMs ⁽¹⁾ (such as ChatGPT by OpenAI) are available and users can access numerous functions, such as the Chatbot that can also search the Internet, the Document Analyser, the Translator and the Image Generator. In addition, users can create a tailored chatbot, which generates output based on the knowledge base added by the user and which can be shared with other users.

You can find comprehensive information about the use of AI tools for university tasks at:

• Information website Using AI in your studies
• Guidelines Dealing with AI in courses and exams – 2^nd edition (2024)
• Guidelines Dealing with AI at the University of Vienna

The service is operated by ACOmarket under the name Academic AI on an Azure tenant from Microsoft⁽²⁾ licensed by ACOmarket. ACOMarket has set up a separate Azure subscription (instance/billing unit on an Azure tenant) for the University of Vienna. The LLMs are hosted on Microsoft Azure as well. The data entered or uploaded to the system are protected from access by other users of the service (unless users share contents with others). They are processed in the EU and are not used to train large language models (LLM), unless otherwise specified for a specific function. Functions that are processed in the EU may also process personal data (see Terms of Use artificial intelligence – students and Terms of Use artificial intelligence – employees). 
The University of Vienna licenses the service and provides it to university members in compliance with data protection regulations. To use the service, users have to log in via the u:account of the University of Vienna (single sign-on via Shibboleth). 

Details and user guides on the service can be found on the u:ai service page: zid.univie.ac.at/en/uai/

The University of Vienna provides the u:ai service subject to the conditions specified below:

1.  Users expressly acknowledge that
   1. the University of Vienna and ACOMarket assume no liability for the accuracy, completeness and topicality of the information generated, as u:ai is an AI-supported system and may therefore generate content containing errors or inaccuracies;
   2. u:ai should not be used as the sole source of information, especially for decisions that may have legal, medical or financial implications;
   3. the person using u:ai is solely responsible for the use of the generated responses.
2. In addition to these u:ai Terms of Use, the following documents apply:
   1. for students: Terms of Use artificial intelligence – students
   2. for employees: Terms of Use artificial intelligence – employees
   3. Data Protection Guideline of the University of Vienna
   4. Privacy Policy of the University of Vienna for Cloud Services and other IT Applications (in German)
   5. for employees: framework agreement on the processing of personal data of employees (data framework agreement) (in German)

(1) LLM: Large Language Models

(2) Microsoft: Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521 Ireland