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University of Vienna - Main page
  • IT services of the ZID
    • Account
    • E-mail
    • Data network
    • Study, teaching, research, IT courses
    • Workplace, software, hardware
    • Store and share data
    • Web, server
    • Telephony, business phone
    • IT services from A to Z
  • IT worlds
    • Work environments
    • IT security
    • Artificial intelligence
    • Cloud computing
  • News
    • Maintenance work (in German)
    • IT news
  • Support
    • ZID Helpdesk
  • About the ZID
    • About us
    • ZID in numbers
    • ZID staff
    • Locations
    • Vision and mission
    • Principles
    • Cooperations
    • Jobs
    • Gender, diversity and inclusion (in German)
    • Surveys
    • ZID chronicle (in German)
Vienna University Computer Center

IT services

  • My u:account
  • Password management
  • Wi-Fi – eduroam
  • E-mail service
  • E-learning – Moodle
  • VPN
  • Online storage space
  • ZID Helpdesk
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Most searched-for services ...

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  •   u:space 
  •   Library 
  •   Moodle (e-learning) 
  •   u:rise - Professional & Career Development 
  •   Faculties & centres 
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University of Vienna - Main page Vienna University Computer Center
  • IT services of the ZID
    • Account
    • E-mail
    • Data network
    • Study, teaching, research, IT courses
    • Workplace, software, hardware
    • Store and share data
    • Web, server
    • Telephony, business phone
    • IT services from A to Z
  • IT worlds
    • Work environments
    • IT security
    • Artificial intelligence
    • Cloud computing
  • News
    • Maintenance work (in German)
    • IT news
  • Support
    • ZID Helpdesk
  • About the ZID
    • About us
    • ZID in numbers
    • ZID staff
    • Locations
    • Vision and mission
    • Principles
    • Cooperations
    • Jobs
    • Gender, diversity and inclusion (in German)
    • Surveys
    • ZID chronicle (in German)
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  • University of Vienna
  • Vienna University Computer Center
  • IT services of the ZID
  • Workplace, software, hardware
  • Software for employees
  • User guides


User guides

Software for employees

  • Software vom SWD-Server herunterladen (in German) 
  • Extensive user guide (PDF) about the order process, approval process and other functionalities
  • Quick user guide about ordering software (PDF)
  • Schulungsskriptum zur Bedienung der Verwaltungskonsole (in German)

Adobe software

  • Returning Adobe software
  • Ordering an Adobe account for employees
  • Ordering Adobe software
  • Adobe-Bestellung des*der EDV-Beauftragten genehmigen (in German)
  • Logging in to the Adobe portal
  • Adobe-Software starten (in German)
  • Installing Adobe apps on a centrally managed PC
  • FAQ zur Lizenzierung von Adobe (in German)

ESRI software

  • Ordering an ESRI ArcGIS account for employees
  • Installing ESRI ArcGIS software

DeepL software

  • Ordering a DeepL account for employees

Grammarly software

  • Ordering a Grammarly account für employees

Workplace, software, hardware

  • Video conferencing – Zoom
  • Printing and more – u:print
  • Affordable laptops – u:book
  • Software for students
  • Software for employees
    • Self-service portal
    • License and contract information
    • Licensing of Microsoft products
    • Licensing of Microsoft servers
    • Terms of Use
    • User guides
  • Microsoft 365
  • u:ai
  • Hardware for employees
  • Centrally managed PCs
  • Online voting
  • Ticket system – Servicedesk
  • Managing tasks – Jira
  • Digital signature – u:sign
  • TV streaming

 Maintenance work

15.05.2025 07:30 - 15.05.2025 09:00

Wartungsarbeiten i3v & u:space

15.05.2025 - 15.05.2025

Wartungsarbeiten Matrix42-Infrastruktur Empirum und SAM

01.01.2023 00:00 -

Server maintenance window every Wednesday, 18:00–21:00

Contact

ZID Helpdesk

Contact us
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IT services

My u:account
Password management
Wi-Fi – eduroam
E-mail service
E-learning – Moodle
VPN
Online storage space
ZID Helpdesk
Servicedesk

Most searched-for services ...

Studying at the University of Vienna
u:find Course / Staff directory
u:space
Library
Moodle (e-learning)
u:rise - Professional & Career Development
Faculties & centres
Webmail
Intranet for employees
Servicedesk for employees
Contact & services from A to Z
University of Vienna | Universitätsring 1 | 1010 Vienna | T +43-1-4277-0

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University of Vienna | Universitätsring 1 | 1010 Vienna | T +43-1-4277-0

Sitemap | Imprint | Accessibility | Data Protection Declaration | Printable version

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