Hardware, software

Every workplace at the University of Vienna may feature a u:phone device. Additional IT services enable the modern use of the telephone service.

Current: eFax service will be discontinued

Due to low usage figures and ongoing costs, the eFax service at the University of Vienna will be discontinued from summer 2025. This affects the personal fax number and the institute fax.

 Direct links

Form u:phone-Apparat bestellen (ordering a u:phone device)

Form u:phone-Zubehör bestellen (ordering u:phone accessories)

Ordering a u:phone device

Use the form u:phone-Apparat bestellen (ordering a u:phone device).

  • The u:phone device is subject to a charge. When you order your u:phone, you have to confirm that you have notified your superior responsible for the budget about the costs.
  • Devices are allocated to specific rooms. Only the u:phone team is allowed to move u:phone devices.
  • Devices other than the ones listed here may not be connected to the telephone system.

    OpenStage 60

    u:phone-Apparat OpenStage 60

    Standard device for workplace (refurbished)

    Costs: EUR 100.00 (including VAT)

    Headsets and additional accessories

    Use the form u:phone-Zubehör bestellen (ordering u:phone accessories).

    You can order the following accessories from the ZID:

    • Corded headset: EncorePro by Plantronics (recommended)
    • Corded headset: SupraPlus by Plantronics (recommended)
    • Connection to OpenStage60: Connection cable U10P-S19
    • Connection to the laptop: USB adapter DA45
    • New telephone receiver
    • New cable for the telephone receiver
    • Additional power adapter
    • Wall mount for OpenStage40
    • Keypad module for OpenStage60

     Note

    You can use any wireless Bluetooth headset. However, the ZID recommends using corded headsets.

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    Using u:phone in the browser

    Use the u:phone in the browser with the OpenScape Web Client via uphone.univie.ac.at.

    To log in, you require an active employee u:account and a Premium profile. You can use the Open Scape Web Client on any computer that has an internet connection.

    You can use the following OpenScape Web Client functionalities:

    • Making calls
    • Setting up call forwarding
    • Seeing list of icoming and outgoing calls
    • Setting up an audio conference
    • Managing contacts

     Note

    If you are not in the range of the University of Vienna’s data network, you require a VPN connection to access Webfax.

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