FAQ business mobile phone changes 2022

Here you can find a collection of frequently asked questions about the changes in the business phone service.

General

/

  • Will I get a new SIM card?

    If you want to continue using the internal telephone number privately, you will receive your new private SIM card from your new private provider. We recommend visiting the shop of your new private provider because there you can, among other things, have private data stored on the previous SIM card transferred to the new private SIM card in a straightforward manner.

    A new business mobile phone SIM card will only be available if you change your provider.

  • Do I need a second smartphone?

    Current smartphone models often have dual SIM. This means that with these models you can use both your business mobile phone SIM card and your private SIM card with just one device.

Phone numbers

/

  • Will I get a new SIM card?

    If you want to continue using the internal telephone number privately, you will receive your new private SIM card from your new private provider. We recommend visiting the shop of your new private provider because there you can, among other things, have private data stored on the previous SIM card transferred to the new private SIM card in a straightforward manner.

    A new business mobile phone SIM card will only be available if you change your provider.

  • Do I need a second smartphone?

    Current smartphone models often have dual SIM. This means that with these models you can use both your business mobile phone SIM card and your private SIM card with just one device.

Contacts and forwarding

/

  • Will I get a new SIM card?

    If you want to continue using the internal telephone number privately, you will receive your new private SIM card from your new private provider. We recommend visiting the shop of your new private provider because there you can, among other things, have private data stored on the previous SIM card transferred to the new private SIM card in a straightforward manner.

    A new business mobile phone SIM card will only be available if you change your provider.

  • Do I need a second smartphone?

    Current smartphone models often have dual SIM. This means that with these models you can use both your business mobile phone SIM card and your private SIM card with just one device.