Zentraler Informatikdienst

Software for employees

For:   employees

Institutes of the University of Vienna can rent licensed and fee-based software through the ZID at special rates.

The IT representatives are primarily responsible for ordering and managing the software. Employees can order software via the self-service portal and download it via the Academic Software Portal.

Access self-service portal (via Uni data network/VPN)

Access Academic Software Portal

News

End of support for Windows 10

Microsoft’s support for Windows 10 ended. Secure operation for computers with the Windows 10 operating system is no longer guaranteed.

For this reason, since 1 December 2025 the ZID has deactivatelog-in to centrally managed PCs with Windows 10.

Please contact your IT representativeto organise the switch to Windows 11.

 

Using ChatGPT

You can find out under what conditions employees can use ChatGPT at the University of Vienna at Using ChatGPT in compliance with data protection regulations.


Newly available: DeepL and Grammarly

Do you write English texts or need to translate texts? These newly available software products for employees can help you with such tasks:

  • The AI-based translation softwareDeepL can translateindividual words and sentences as well as entire documents and is available in the browser or as an app. Included functions are context-related translation suggestions as well as the customisation of terms and style preferences.
  • The Grammarly software helps to improve the quality of English texts. It recognises and corrects spelling, grammar and punctuation errors and makes suggestions to improve style, clarity and comprehensibility. Grammarly is available in the browser, for Microsoft Office and mobile devices.

Who can obtain software?

The preferential terms offered by the ZID apply only to institutes affiliated with the University of Vienna. A supply contract with the University of Vienna must be in place in order to obtain software from the software portfolio of the ZID.

Entitled persons

All persons who are in an active employment relationship with the University of Vienna can obtain software via the self-service (portal). This also includes emeriti and research fellowswho appear in the staff directory.

Non-entitled persons

For university members who are not included in the above-mentioned group of persons, provision from the ZID software portfolio is not possible due to licensing conditions. If you have any questions about software, please contact the IT representatives of the respective institutes.

Students are generally not eligible. Students at the University of Vienna can obtain selected software via AcadCloud.

What software is available?

The product portfolio is generated from the requests of the organisational units. The operating systems Windows 11, macOS and Linux Ubuntu are supported as standard. As Windows operating systems are predominantly used at the University of Vienna, the range of products in this area is the largest. Specialist individual products are sometimes not offered, as the small number of licenses needed means that no financial advantage can be negotiated for the University of Vienna.

Available software products can be found in the self-service portal (via Uni data network/VPN) under Catalogue.

Also available:

Software for centrally managed PCs

Available software products for centrally managed PCs (managed clients) can be found under Deployment Info:

  • Paid software is marked with |S| and must be ordered in the self-service portal (via Uni data network/VPN). The current prices are also listed there. In the self-service portal, paid software is marked with a preceding m: (for managed) in the areacatalog.
  • Free software is marked with |K|.

If software is not available for centrally managed PCs, please contact your IT representative.

Software for locally managed devices

Available software products for locally managed devices (unmanaged clients) can be found in the self-service portal (via Uni data network/VPN) under Catalogue.

  • Paid software is marked with a preceding u: (for unmanaged).
  • Free software is not provided by the ZID, but can be obtained directly from the providers.

Note

The ZID recommends using Windows 11 in the Enterprise version, which allows you to prevent the transmission of personal telemetry data. This option is not available in the Windows 11 Home and Professional versions.

Further information can be found in the Windows privacy documentation and under diagnostics, feedback, and privacy in Windows.

Self-service portal

Employees and IT representatives can order, manage and return licensed and fee-based software from the ZID software portfolio via the self-service portal (via Uni data network/VPN).

Use the user guide for ordering and managing software via the self-service portal.

SAM system

The basis for ordering and providing software via the self-service portal (via Uni data network/VPN) is a software and asset management (SAM) system that provides for the allocation of assets (devices such as computers, notebooks, etc.) to main users and, in connection with this, to an organisational unit. This provides an overview of existing assets, the software installed on them and the costs incurred.

The administrators of the ZID and the IT representatives are responsible for managing assets and the corresponding assignments.

Use the user guide SAM – Software Asset Management.

Training courses

  • The IT courses of the ZID help you use various software products (Microsoft 365 apps, Adobe programmes, etc.) – the course offerings and current dates can be found in u:rise.

Support

Employees can obtain information and support when ordering software from their

  1. IT representative: Search for your organisational unit in u:find. There you will find the names of the IT representatives.
  2. Faculty supervisor at your faculty

IT representatives should contact the Licensing & Training team of the ZID via the servicedesk form SAM – Software ordering or billing (SAM – Softwarebestellung oder -abrechnung, in German).


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License and contract information

The respective product-related license and contract information applies (login required).