Zentraler Informatikdienst

Zoom – video conferencing

For:  students    employees

Employees and students can use the Zoom video conferencing system to hold events and meetings online. This allows them to

  • communicate via video, audio and chat

  • share their screen and presentations

  • interact via whiteboards and polls

You can use Zoom at the University of Vienna as a stand-alone tool or within the Moodle e-learning platform.

univienna.zoom.us


Submit a request for Zoom

Roles in Zoom

Notes

  • Only the host of a meeting requires a Zoom license. Participants can join a meeting without a Zoom account.
  • If you create a meeting as a student or teacher, you have the role of host.

Every meeting can have only one host. You can:

Hosts have special permissions:

  • Start closed captioning or allow closed captions to be created
  • End meetings for all participants
  • Assign other roles (such as co-host) to participants
  • Join a breakout room and move from one breakout room to another
  • Set up a waiting room

A meeting can have several co-hosts, who are assigned during the meeting. They cannot start the meeting, but they can take charge of administrative tasks, such as

  • sending participants to the waiting room
  • letting them enter the meeting
  • removing them from the meeting

The role is assigned when scheduling the meeting; a Zoom account is a requirement. You can

  • start the meeting
  • exercise all other permissions of the co-host

Participants have no administrative rights.

  • You are muted by default at the start of the meeting (depending on the meeting settings).
  • After joining, you can decide for yourself when and whether to activate your microphone or camera.

Zoom license of the University of Vienna

Students and employees can use the campus license to

  • schedule any number of meetings
  • with a duration of up to 24 hours
  • with 200 participants (end-to-end encryption) or 300 participants (enhanced encryption).

All Zoom accounts of the University of Vienna have the following profile settings that cannot be changed:

  • Recordings are stored in a data centre in Germany.
  • The integration of calendars and contacts from locally installed software (such as Google Calendar, Microsoft Office 365) is deactivated. However, users can send meeting invitations via e-mail.
  • Using apps from the Zoom App Marketplace is not possible.

Note

The customised Zoom license for the University of Vienna (campus licence) meets the university's high internal security and data protection requirements. Employees and students can therefore use Zoom for university purposes without second thought.

Registering and logging in to Zoom

User guide: Registering and logging in to Zoom

The initial registration with Zoom is done via the Zoom page of the University of Vienna.

You can then use Zoom:

  • in Moodle
  • in the Zoom web portal
  • locally via the Zoom Workplace app (desktop or smartphone)

Using Zoom

Zoom offers numerous functions. The user guides explain how to

Please note the security tips when conducting meetings in Zoom.

Zoom AI Companion

User guide: Using Zoom AI Companion

Zoom AI Companion offers AI-powered features to make your meetings, webinars, and recordings more efficient. Among other things, the AI assistant can:

  • Answer your questions
  • Automatically summarise meetings and webinars
  • Enrich recordings with useful overviews

Support


In writing

Please use the Servicedesk form Videokonferenzsysteme (video conferencing systems, in German).


By telephone

At the beginning and end of the semester, you can also reach support by telephone:

  • 15 January–15 March
  • 15 June–15 July
  • 15 September–15 October

During these times:

Telephone number: +43-1-4277-14250