Password management
Many IT services of the University of Vienna require users to log in. In addition to the u:account UserID, users require two passwords that they can manage themselves: u:account password and Wi-Fi password.
Note
You can find out how to create a secure password and how to handle passwords correctly in the video and the information on the page Tips regarding the password.
Changing passwords
According to the Passwords Terms of Use (in German), you have to change your passwords every 2 years. All you need is your u:account UserID and your u:account password.
If you want to change the password to a web space for work purposes units, please also use the form Changing the u:account password.
Forgotten u:account password
If you have forgotten your u:account password or cannot log in using your current password, you have to reset your password or request a new one.
Students
As a student of the University of Vienna, you can reset your u:account password yourself at any time.
The prerequisites are:
- a previously provided emergency e-mail address
- previously given consent to the use of the emergency e-mail address
- that your u:account has been linked to your student ID or social security number according to u:space
If you meet all these prerequisites, use the form Resetting the password.
Alternative
For students and newly set up u:accounts without rights:
Employees
Form Requesting a new password
After processing, you will receive a link to set a new password. The link is valid for 24 hours.
Guests
Form Requesting a new password
After processing, you will receive a link to set a new password. The link is valid for 24 hours.
Library users
Form Requesting a new password
If you have been a student at the University of Vienna with your u:account before, you may be able to reset your u:account password yourself.
The prerequisites are:
- a previously provided emergency e-mail address
- previously given consent to the use of the emergency e-mail address
- that your u:account has been linked to your student ID or social security number according to u:space
If you meet all these prerequisites, use the form Resetting the password.
Forgotten your Wi-Fi password?
If you have forgotten your Wi-Fi password, you can look it up under managing the Wi-Fi password.
Terms of Use
The Password Terms of Use apply.