Password management

Many IT services of the University of Vienna require users to log in. In addition to the u:account UserID, users require two passwords that they can manage themselves: u:account password and Wi-Fi password.

Changing passwords

According to section 2.5 of the Policy Umgang mit Passwörtern (PDF) (use of passwords, in German), you have to change your passwords every 2 years. All you need is your u:account UserID and your u:account password.

If you want to change the password to a web space for organisational units, please use the form Changing the u:account password.

Resetting the u:account password

If you have forgotten your u:account password or cannot log in using your current password, you have to reset your password or request a new one.

Students

As a student of the University of Vienna, you can reset your u:account password yourself at any time.

The prerequisite is that you have entered an emergency e-mail address in advance and that you have given your consent to the use of this emergency e-mail address for resetting your password in advance.

  1. Form Entering an emergency e-mail address
  2. Form Consent to the use of the emergency e-mail address
  3. Form Resetting the password


Without an emergency e-mail address

Form Requesting a new password

As soon as the requested new u:account password has been activated, you will receive a notification via e-mail. Subsequently, you should change the new password.

Employees

Form Requesting a new password

As soon as the requested new u:account password has been activated, you will receive a notification via e-mail. Subsequently, you should change the new password.

External persons

Form Requesting a new password

As soon as the requested new u:account password has been activated, you will receive a notification via e-mail. Subsequently, you should change the new password.

Forgotten your Wi-Fi password?

If you have forgotten your Wi-Fi password, you can look it up under managing the Wi-Fi password.

Terms of use

The policy Umgang mit Passwörtern (PDF) (use of passwords, in German) applies.