Password management
Many IT services of the University of Vienna require users to log in. In addition to the u:account UserID, users require two passwords that they can manage themselves: u:account password and Wi-Fi password.
Changing passwords
According to section 2.5 of the policy Passwörter (passwords, PDF, in German), you have to change your passwords every 2 years. All you need is your u:account UserID and your u:account password.
If you want to change the password to a web space for work purposes units, please also use the form Changing the u:account password.
Forgotten u:account password
If you have forgotten your u:account password or cannot log in using your current password, you have to reset your password or request a new one.
Students
As a student of the University of Vienna, you can reset your u:account password yourself at any time.
The prerequisites are:
- a previously provided emergency e-mail address
- previously given consent to the use of the emergency e-mail address
- that your u:account has been linked to your student ID or social security number according to u:space
If you meet all these prerequisites, use the form Resetting the password.
Alternative
For students and newly set up u:accounts without rights:
Employees
Form Requesting a new password
After processing, you will receive a link to set a new password. The link is valid for 24 hours.
Guests
Form Requesting a new password
After processing, you will receive a link to set a new password. The link is valid for 24 hours.
Library users
Form Requesting a new password
If you have been a student or employee at the University of Vienna with your u:account before, you may be able to reset your u:account password yourself.
The prerequisites are:
- a previously provided emergency e-mail address
- previously given consent to the use of the emergency e-mail address
- that your u:account has been linked to your student ID or social security number according to u:space
If you meet all these prerequisites, use the form Resetting the password.
Forgotten your Wi-Fi password?
If you have forgotten your Wi-Fi password, you can look it up under managing the Wi-Fi password.
Terms of Use
The Passwords Terms of Use (in German) apply.