FAQ business mobile phone changes 2022
Here you can find a collection of frequently asked questions about the changes in the business phone service.
General
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What changes will there be in the business phone service?
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The currently official mobile phone number in the form +43-664-60277-u:phone extension will be taken out of service. However, it will remain available for (incoming) calls indefinitely and for (receiving) text messages at least until mid-September 2022.
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The internal phone number in the form +43-664-817-xxxx will become the new official business mobile phone number.
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There will be one phone number per business mobile phone only.
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In future, users can decide for themselves whether they want to display their business mobile phone number in u:find or not. To do so, read the user guides on Editing personal data in u:find.
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The private use of a business mobile phone with the prefix 98 and own invoice (employee supplementary invoice) will no longer be possible.
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Users who want to continue using the internal number privately can port it to a private contract or to a private prepaid card by 31 August 2022 at the latest. They will then receive a new business mobile phone number from the ZID.
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Porting the previously official telephone number (format +43-664-60277-u:phone extension) is not possible.
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Why will there be changes to the business phone service?
The University of Vienna's business mobile phone contract will be reallocated shortly. The future contract will be better tailored to the current communication requirements of the University of Vienna: The use of telephony and text message has changed significantly, and communication via data networks has risen sharply. The new contract now reflects this. The costs are also being optimised in line with the change in usage. In the course of this changeover, some technical and administrative changes have to be implemented.
Phone numbers
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What changes will there be in the business phone service?
-
The currently official mobile phone number in the form +43-664-60277-u:phone extension will be taken out of service. However, it will remain available for (incoming) calls indefinitely and for (receiving) text messages at least until mid-September 2022.
-
The internal phone number in the form +43-664-817-xxxx will become the new official business mobile phone number.
-
There will be one phone number per business mobile phone only.
-
In future, users can decide for themselves whether they want to display their business mobile phone number in u:find or not. To do so, read the user guides on Editing personal data in u:find.
-
The private use of a business mobile phone with the prefix 98 and own invoice (employee supplementary invoice) will no longer be possible.
-
Users who want to continue using the internal number privately can port it to a private contract or to a private prepaid card by 31 August 2022 at the latest. They will then receive a new business mobile phone number from the ZID.
-
Porting the previously official telephone number (format +43-664-60277-u:phone extension) is not possible.
-
-
Why will there be changes to the business phone service?
The University of Vienna's business mobile phone contract will be reallocated shortly. The future contract will be better tailored to the current communication requirements of the University of Vienna: The use of telephony and text message has changed significantly, and communication via data networks has risen sharply. The new contract now reflects this. The costs are also being optimised in line with the change in usage. In the course of this changeover, some technical and administrative changes have to be implemented.
Contacts and forwarding
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What changes will there be in the business phone service?
-
The currently official mobile phone number in the form +43-664-60277-u:phone extension will be taken out of service. However, it will remain available for (incoming) calls indefinitely and for (receiving) text messages at least until mid-September 2022.
-
The internal phone number in the form +43-664-817-xxxx will become the new official business mobile phone number.
-
There will be one phone number per business mobile phone only.
-
In future, users can decide for themselves whether they want to display their business mobile phone number in u:find or not. To do so, read the user guides on Editing personal data in u:find.
-
The private use of a business mobile phone with the prefix 98 and own invoice (employee supplementary invoice) will no longer be possible.
-
Users who want to continue using the internal number privately can port it to a private contract or to a private prepaid card by 31 August 2022 at the latest. They will then receive a new business mobile phone number from the ZID.
-
Porting the previously official telephone number (format +43-664-60277-u:phone extension) is not possible.
-
-
Why will there be changes to the business phone service?
The University of Vienna's business mobile phone contract will be reallocated shortly. The future contract will be better tailored to the current communication requirements of the University of Vienna: The use of telephony and text message has changed significantly, and communication via data networks has risen sharply. The new contract now reflects this. The costs are also being optimised in line with the change in usage. In the course of this changeover, some technical and administrative changes have to be implemented.