Server housing

Organisational units of the University of Vienna that operate self-managed IT services on a separate server can accommodate them in the server infrastructure of the ZID.

 Direct links

Anfrage zu Virtuelles Serverhousing stellen

Anfrage zu Physisches Serverhousing stellen

Formular Serverhardware ändern

Formular Störung in einem Serverraum melden

Virtual server housing

With virtual server housing, the organisational unit receives exclusive administrative access to the server. The ZID takes care of acquisition, maintenance and support of the hardware.

To use virtual server housing, an eligible employee of the organisational unit has to complete and sign the following documents and send them to vi.zid@univie.ac.at

Please note the costs for virtual server housing.

Requesting a virtual server

Only authorised persons listed in the annex to the virtual server housing agreement (PDF, in German) may request a virtual server.

Please send an e-mail to vi.zid@univie.ac.at and provide the following information:

  • IP address
  • VLAN
  • DNS name
  • vCPU environment
  • RAM environment
  • Operating system
  • Operating system from the template (Yes/No)
  • Operating system language (if Windows-Template requested; German/English)
  • Size of the system disk (if different from the default size; for Windows, the system disk must have at least 32 GB; for the Linux templates, the default size of the system disk is 20 GB; see Note / Backup).
  • Size of the data disk (if necessary; see Note / Backup)
  • Cost centre

 Note

  • Please only request as much storage space as you need. You can get more storage space any time.
  • The ZID recommends installing VMware Tools and an antivirus software.
  • Windows operating systems are subject to licensing. If you would like to purchase the license via the ZID, please register the server in the management console for IT representatives. Proceed as described under ordering software for virtual servers.
  • Backup: The ZID regularly backs up a snapshot of the system disk, but not the data disk. For file-level backup, even on the system disk, the contracting party is responsible. The ZID recommends that you use the central backup service for this.

Operating systems for virtual servers

The following operating systems are available as templates. You receive a fully installed operating system and administrator access:

  • Microsoft Windows Server 2019 Standard (64-bit)
  • Ubuntu 20.04 LTS Server (64-bit without X)

If you do not want to use the templates, but rather want to install the server yourself (bare metal installation), you can find various installation images under \\share.univie.ac.at\vmware\iso\sg-admin. Please use the user guide CD-Images einlegen (in German).

Deregistering a virtual server

To deregister a virtual server, an authorised person or the head of the organisational unit has to send an informal e-mail to vi.zid@univie.ac.at.

Create a backup of your data before deregistering the virtual server. 

Physical server housing

Servers that are not suitable for virtualisation can be accommodated in the rooms of the ZID. The ZID offers the following services:

  • Space for the devices
  • (Security-related) technical infrastructure
  • Data connection

The relevant organisational unit is responsible for setting up, operating and maintaining the server.

The Vereinbarung physisches Serverhousing (PDF) (physical server housing agreement, in German) contains detailed regulations. You have to sign it to be able to use the service.

If you consider physical server housing, please send an e-mail to serverhousing.zid@univie.ac.at.