Outlook 2016

These user guides will help you to set up the e-mail functionalities of Outlook 2016 to send and receive e-mails with your e-mail address of the University of Vienna.

Note

You can find the Outlook user guides for the Exchange service of the ZID in Exchange.
We recommend to use Outlook only with Exchange on centrally managed devices.
Office 365 ProPlus (Office für Studierende) can lead to problems with the e-mail configuration for Outlook.We recommend to use Thunderbird in this case.

Requirements

A valid u:account userID and password
Installed Outlook 2016 (for example as part of Office 2016)
Working internet connection

Windows

First time opening Outlook 2016

Start the program Outlook 2016.

If you are already using Outlook 2016 with another e-mail account and would like to add a new e-mail account, go to Zusätzliches E-Mail-Konto hinzufügen (Windows) at the of the page.

If you have not configured an e-mail account yet, you should see the following window:

Click Next.

Select Yes and click Next. Continue the configurations in the text below.

Screenshot Outlook 2016 add an email account

Add an additional e-mail account (Windows)

In the menu click File.

Select Account settings and again Account settings… below

Screenshot Outlook 2016 account settings

On the top left corner click New…

Select the option Manual setup or additional server types. Click Next.

Select POP or IMAP and click Next.

Screenshot Outlook 2016 Add Account - Choose Service

You will be asked for your e-mail account settings. Type in the following data:

Your Name: Shown as your sender name
Email Address: Your e-mail address of the University of Vienna
Account Type: IMAP
Incoming mail server: imap.univie.ac.at
Outgoing mail server (SMTP): mail.univie.ac.at
User Name: Your u:account userID
Password: Your u:account password

Click More settings.

Screenshot Outlook 2016 Add Account - IMAP Settings

Go to Outgoing server and activate My outgoing server (SMTP) requires authentification.

Change to Advanced.

Screenshot Outlook 2016 Settings - Outgoing Server

Fill in the form as follows:

Incoming server (IMAP): 993, Select SSL in the drop down menu as encryption
Outgoing server (SMTP): 465, Select SSL in the drop down menu as encryption
Root folder path: INBOX

Click OK.

Screenshot Outlook 2016 Settings - Advanced

Outlook is checking the server settings now. As soon as this was successful, you can click Close.

Screenshot Outlook 2016 - Test Account Settings

Finalise the configuration with Finish.

Screenshot Outlook 2016 - You are all set