E-mail service
Students and employees of the University of Vienna, as well as external persons, receive a personal e-mail address including a mailbox free of charge as part of their u:account.
In addition, organisational units and subunits of the University of Vienna can use service e-mail addresses for special purposes.
E-mail addresses
E-mail addresses at the University of Vienna take the following form:
Students
aStudentIDnumber@unet.univie.ac.at– for example:a12345678@unet.univie.ac.at(primary address)UserID@univie.ac.at– for example:doejohn99@univie.ac.at
Employees
firstname.lastname@univie.ac.at – for example:john.doe@univie.ac.at
External persons
UserID@univie.ac.at – for example: doejohn99@univie.ac.at
External persons only get an e-mail address if they have an extended u:account for external persons.
Managing e-mails
You can send, receive and manage your e-mails in a variety of ways:
- Using an e-mail programme installed locally or an e-mail app: For further information about setting up the e-mail programme or app, please see our user guides for e-mail services.
- Using Webmail in your web browser
Employees
At some organisational units, you can also manage your e-mails using Exchange and using the Outlook Web App (OWA) in your browser. Please contact your IT representative.
Forwarding e-mails
The forwarding service allows you to forward your e-mails to another e-mail address (for example, your private e-mail address).
Check your e-mails regularly or set up a forwarding service to make sure that you receive important messages from the University of Vienna.
Requesting a service e-mail address
Employees
Use the form Requesting a service e-mail address.
Organisational units at the University of Vienna can request a service e-mail address for the following purposes:
- Meetings, conferences and similar events
- Editorial offices of journals, academic associations
- Provision of various services within the scope of the University (e.g. for counselling offices, applications).
Service e-mail addresses at the University of Vienna take the following form:
service.organisationalunit@univie.ac.at – for example: congress16b.sociology@univie.ac.at
service:purpose of the service e-mail addressorganisationalunit:abbreviated designation of the organisational unit
Deactivating a service e-mail address
Employees
To deactivate a service e-mail address, the administrator has to send an e-mail to the ZID Helpdesk with the following details:
- Service e-mail address
- UserID of the service e-mail address: Sent to you via e-mail by the ZID Helpdesk after its request.
The head of the organisational unit and the IT representative are also entitled to deactivate a service e-mail address.
If you have forgotten your password for the service e-mail address, you can request a new password.
E-mail statistics
Current statistics on the e-mail system of the University of Vienna for connections, spam, viruses, etc. can be viewed on the Mailstats website.