Outlook 2016

These user guides will help you to set up the e-mail functionalities of Outlook 2016 to send and receive e-mails with your e-mail address of the University of Vienna.





  • A valid u:account userID and password
  • Installed Outlook 2016 (for example as part of Office 2016)
  • Working internet connection


First time opening Outlook 2016

Start the program Outlook 2016.

If you are already using Outlook 2016 with another e-mail account and would like to add a new e-mail account, go to Zusätzliches E-Mail-Konto hinzufügen (Windows) at the of the page.

If you have not configured an e-mail account yet, you should see the following window:

Click Next.

Screenshot Outlook 2016 welcome screen

Select Yes and click Next. Continue the configurations in the text below.

Screenshot Outlook 2016 add an email account

Add an additional e-mail account (Windows)

In the menu click File.

Screenshot Outlook 2016 menue

Select Account settings and again Account settings… below

Screenshot Outlook 2016 account settings

On the top left corner click New…

Screenshot Outlook 2016 Account settings

Select the option Manual setup or additional server types. Click Next.

Screenshot Outlook 2016 Add Account

Select POP or IMAP and click Next.

Screenshot Outlook 2016 Add Account - Choose Service

You will be asked for your e-mail account settings. Type in the following data:

  • Your Name: Shown as your sender name
  • Email Address: Your e-mail address of the University of Vienna
  • Account Type: IMAP
  • Incoming mail server: imap.univie.ac.at
  • Outgoing mail server (SMTP): mail.univie.ac.at
  • User Name: Your u:account userID
  • Password: Your u:account password

Click More settings.

Screenshot Outlook 2016 Add Account - IMAP Settings

Go to Outgoing server and activate My outgoing server (SMTP) requires authentification

Change to Advanced.

Screenshot Outlook 2016 Settings - Outgoing Server

Fill in the form as follows:

  • Incoming server (IMAP): 993, Select SSL in the drop down menu as encryption
  • Outgoing server (SMTP): 465, Select SSL in the drop down menu as encryption
  • Root folder path: INBOX 

Click OK.

Screenshot Outlook 2016 Settings - Advanced

Outlook is checking the server settings now. As soon as this was successful, you can click Close.

Screenshot Outlook 2016 - Test Account Settings

Finalise the configuration with Finish.

Screenshot Outlook 2016 - You are all set