Support

Servicedesk

Users can get support at the Servicedesk in the following areas, among others:

• IT services (making enquiries, obtaining IT services, reporting malfunctions)
• Teaching affairs and student services
• Personnel and finance

ZID Helpdesk

If you encounter difficulties when

• supporting the employees in your organisational unit in dealing with the IT infrastructure (e.g. with hardware and software) or
• maintaining the basic services in your organisational unit (such as Internet and file access, e-mail, Office programs, printing),

The ZID Helpdesk provides support.

Further reading

• Strategy and security
• Information services