Zentraler Informatikdienst

Installing Adobe apps

For:   employees

This user guide will help you install and manage Adobe apps on your PC.

Requirements

Centrally managed PCs

 

  • Order SRV02533 – m: Adobe Creative Cloud All Apps for Win.10/11 via self-service portal (via Uni data network/VPN)
  • After provisioning open Adobe Creative Cloud
  • Log in with your University of Vienna Adobe account:
    • User name: UserID@univie.ac.at (example: doejami99@univie.ac.at)
    • Password: the corresponding password
  • Apps – Install

 

Locally managed PCs

  • Open the Adobe portal
  • Log in with your University of Vienna Adobe account:
    • User name: UserID@univie.ac.at(example: doejami99@univie.ac.at)
    • Password: the corresponding password
  • Apps – Install

Detailed user guide

Logging in

Centrally managed PCs

  1. Request an item service SRV02533 – m: Adobe Creative Cloud All Apps for Win.10/11via the self-service portal (via Uni data network/VPN).
  2. Once the software has been installed on the selected device, select Adobe Creative Cloud from the Windows Start menu or enter the term in the search field.
  3. Log in with your Adobe account for the University of Vienna:
    • User name: UserID@univie.ac.at(Example: doejami99@univie.ac.at)
    • Password: the corresponding password
  4. You will be redirected to the login page of the University of Vienna. The user name is already displayed.
  5. Enter your password in the u:account password field. Click Log in.
  6. The configuration of a second factor for Adobe is similar to Microsoft 365.

Locally managed PCs

  1. Go to the Adobe portal.
  2. Log in with your University of Vienna Adobe account:
    • User name: UserID@univie.ac.at(Example: doejami99@univie.ac.at)
    • Password: the corresponding password
  3. Use the user guide to log in to the Adobe portal.

Installing apps

  1. You decide for yourself which apps you want to install on your device. You can see all available applications in Adobe Creative Cloud under Applications or in the Adobe portal under Apps.
  2. Select the apps you want and click Install. You can add more apps at any time.

    If you have installed the software package m: Adobe Acrobat for your centrally managed PC, Adobe Acrobat will already be displayed under Installed Applications.
     
  3. Open the installed apps directly via Adobe Creative Cloud or Adobe Portal using the button Open or via the Windows Start menu.

Updating apps

  1. Every app you use must be updated by you via Adobe Creative Cloud or the Adobe portal.
  2. Start Adobe Creative Cloud or open the  Adobe portal and go to Applications or Apps.
  3. Click the Update button for the relevant apps to download the updates.

Uninstalling apps

  1. In Adobe Creative Cloud or the Adobe portal, click on the three dots next to the desired app.
  2. Select Uninstall from the menu that opens.
  3. You will be asked how to handle any default settings. Of the ZID recommends to keep the default settings.
  4. Once the uninstallation is complete, the app will regain the Installbutton and can be reinstalled at any time.

Note

Before you return the software package m: Adobe Creative Cloud All Apps or your Adobe account for employees via the self-service portal (via Uni data network/VPN), you must uninstall all apps.

Acrobat for centrally managed PCs

There are 2 ways to use Acrobat on centrally managed PCs:

  • Software package m: Adobe Creative Cloud All Apps: The user is responsible for installing, updating and uninstalling the software.
  • Software package m: Adobe Acrobat: Installation, updating and uninstallation are carried out automatically.

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