E-mail service

Students and employees of the University of Vienna, as well as external persons, receive a personal e-mail address including a mailbox free of charge as part of their u:account.

In addition, organisational units and subunits of the University of Vienna can use service e-mail addresses for special purposes.

 During the last seven days ...

Accepted e-mails
1.103.985
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Recognised by spam filter:
Phishing e-mails
54.655
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E-mails with malware
2.429
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E-mail addresses

E-mail addresses at the University of Vienna take the following form:

Students

  • aStudentIDnumber@unet.univie.ac.at – for example: a12345678@unet.univie.ac.at (primary address)
  • UserID@univie.ac.at – for example: doejamie99@univie.ac.at

Employees

  • firstname.lastname@univie.ac.at – for example:jamie.doe@univie.ac.at
    You can find your e-mail address in Webmail in the top right corner or in the Outlook Web App after clicking on your profile picture in the top right corner. E-mail addresses of employees can be found in u:find.
  • UserID@univie.ac.at – for example: doejamie99@univie.ac.at

Guests

UserID@univie.ac.at – for example: doejamie99@univie.ac.at

Guests only get an e-mail address if they have an extended u:account for guests.

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Managing e-mails

You can send, receive and manage your e-mails in a variety of ways:

  • Using an e-mail programme installed locally or an e-mail app: For further information about setting up the e-mail programme or app, please see our user guides for e-mail services.
  • Using Webmail in your web browser

Employees

At some organisational units, you can also manage your e-mails using Exchange and using the Outlook Web App (OWA) in your browser. Please contact your IT representative.

 Note

You can find more information on potential dangers in e-mails and how you can handle these dangers in the video, the quiz and the IT security tips for users in the section E-mail.

E-mail attachments

Note the restrictions when sending e-mail attachments via the IMAP e-mail server of the University of Vienna:

  • Maximum size of an e-mail is 50 MB. Maximum file size of attachments is approximately 35 MB per e-mail.
  • Password encrypted archive files (e.g. ZIP) cannot be identified by the virus scanner. Therefore, sending them is not possible.
  • Office files with activated macros (e.g. DOC) are not possible due to security reasons.

When sending these files, you will receive an error message. Instead, use the ACOnet FileSender or u:cloud.

Forwarding e-mails

The forwarding service allows you to forward your e-mails to another e-mail address (for example, your private e-mail address).

Check your e-mails regularly or set up a forwarding service to make sure that you receive important messages from the University of Vienna.

Requesting a service e-mail address

Organisational units can request e-mail addresses for events, journals, associations or to provide services. You can find more information at Requesting a service e-mail address.

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