Zentraler Informatikdienst

Wi-Fi – eduroam

For:  students    employees

The University of Vienna's Wi-Fi is called eduroam. It is available in all University of Vienna buildings.

Managing the Wi-Fi password
 

Requirements

You are within range of an eduroam network (e.g. in a University of Vienna building).

Setting up Wi-Fi

User guides: Setting up Wi-Fi

Log in with the following details:

  • The user ID of your u:account in the form userID@univie.ac.at (example: doejamie99@univie.ac.at)
  • Your Wi-Fi password. You can find your current Wi-Fi password under Managing the Wi-Fi password.

Before logging in, you cannot access any websites or establish a VPN connection.

Follow the user guide Setting up Wi-Fi with eduroam CAT or the geteduroam app to set up eduroam with ideal security settings.

Note

To connect to the Wi-Fi, DHCP has to be enabled on your device. You can change this setting in the control panel under Network. Once DHCP is enabled, the server will automatically assign your device an IP address authorised for the Wi-Fi.

Changing your Wi-Fi password

For security reasons, you should change your Wi-Fi password regularly. To do this, use the form Managing the Wi-Fi password. Log in with the user ID of your u:account (example: doejamie99) and the corresponding password.

  • Set a new Wi-Fi password yourself or automatically generate a new one.
  • Use the new Wi-Fi password to reconnect your devices to eduroam.

Using Wi-Fi

Once you have set up eduroam correctly, your device will connect to the Wi-Fi automatically.

You can use eduroam without any time limit. You will remain connected until

  • you log out,
  • you switch your device to sleep mode, or
  • you move your device outside the range of the eduroam network.
    You can change your location without having to log in again as long as you stay in the range of the eduroam network.

Note

People without a u:account can use the Wi-Fi for a limited period of time, for example during an event or a work stay. The necessary access data must be requested by an employee the University of Vienna using the form WLAN-Gutscheine bestellen (Order Wi-Fi vouchers, in German).

eduroam international

eduroam (Education Roaming) is an international project. It allows users to use the Wi-Fi infrastructure of participating educational institutions with the Wi-Fi login details of their own educational institution.

Further information and participating countries:

Security in the eduroam network

All data traffic in eduroam is encrypted.

eduroam is protected behind two central firewalls. 

  • Incoming and outgoing data traffic initiated by devices within the eduroam network is not subject to any restrictions.
  • Incoming data traffic from other areas of the University as well as the internet are blocked by the firewall.

Shared folders (shared docs) are visible to all eduroam users. They can access these folders if they are not protected by a password.

  • Deactivate any shared folders that you do not want to be accessible to all eduroam users.
  • Install a firewall on your device.
  • Deactivate file and printer sharing in your Windows firewall.

Note

Please check the local security settings and terms of use, if you are using eduroam at another participating institution.