Support – ZID Helpdesk
The ZID Helpdesk gives general information on the services of the ZID and helps members of the University of Vienna with their university-specific IT problems. It supports users in managing their u:account and password. Furthermore, it takes on reports about maintenance work and service interruptions and shares their information.
In writing
Via Servicedesk or via helpdesk.zid(at)univie.ac.at
User guide Creating and editing request
By telephone
- Monday–Thursday 8:00–16:00, Friday 9:00–12:00
- Breaks and days without classes: Monday–Thursday 9:00–12:00
Phone number: +43-1-4277-444