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IT services of the ZID
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IT services of the ZID
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Account
Account – u:account
Setting up a u:account
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u:account prospective
Datenschutzerklärung Cloud-Services
Terms of Use
My u:account
My u:account - form
Password management
Changing password
Requesting a new password
Requesting a new password - employees and guests
Entering an emergency e-mail address
Consent to use of emergency e-mail address
Resetting password
Terms of Use
Tips regarding the password
Web Single Sign-on – Weblogin
logging-out
Authentication – Auth
Multi-factor authentication
User guides
Logging in with FreeOTP
Logging in with Google Authenticator
Logging in with Microsoft Authenticator
Logging in with security key (YubiKey)
Changing second factor
Setting up second factor
E-mail
E-mail service
User guides
Thunderbird
Windows 10 Mail
Outlook 2019
Outlook 2016
Apple Mail
iPhone und iPad
Android
Lokale Sicherung mit Thunderbird
Bounce
Webmail, OWA
Accessing webmail
User guides
Brave browser configuration
Firefox
Chrome
Safari
Edge
Opera
Forwarding e-mails
Manage forwarding
Out of office message
Managing Out of office message
ACOnet FileSender
Mailing list
Terms of Use
Mass mailer
User guides
Sending mass mailer messages
Terms of Use
Accessibility Statement
Spam filter
Editing spam filter
Test e-mail
Exchange
Admiministration
Managing Exchange
Managing Exchange mailbox
User guides
Initial installation
Outlook Microsoft 365
Outlook 2019
Outlook 2016
Apple Mail
iPhone
Android
Outlook Web App (OWA)
Data network
The University of Vienna's data network
Wi-Fi – eduroam
User guides
Android
iPhone
Windows 10
Windows 11
macOS
Linux – NetworkManager
Install eduroam CAT
Managing the Wi-Fi password
Virtual private network – VPN
mfa
User guides
Windows
macOS
Linux
Android
iPhone and iPad
Setting up authentication app as second factor for VPN (in German)
Setting up FreeOTP as second factor for VPN
Setting up Google Authenticator as second factor for VPN
Setting up Microsoft Authenticator as second factor for VPN
Setting up security key (YubiKey) as second factor for VPN
Network socket
Firewall for organisational units
Terms of Use
IP addresses
DHCP
Study, teaching, research, IT courses
E-learning services
E-learning platform – Moodle
User guides
Moodle 4.2
Registering for Moodle course
Displaying course overview
Uploading assignment to Moodle
Contacting other students
Downloading files
Subscribing to forums
Using flashcards
Streaming – u:stream
Project on studio recordings of lectures
User guides
Continuing to use video stored on the u:stream server
Registration and administration
Starting a stream in the lecture hall
Quick user guide starting stream
Making a livestream
Publishing a recording
Playing a recording
Using u:stream administration
Linking u:stream series in Moodle
Editing u:stream video in Moodle
Using u:stream studio
user-guides-and-faqs
Student Response System (SRS)
Computer rooms
User guides
Creating PDF/A
IT events in u:rise
Terms and conditions
Cancellation policy
Information screen – u:screen
Online LaTeX editor – Overleaf
User guides
Sharing an Overleaf project
LaTeX
Cloud services – Microsoft Azure
Data protection and data security
Terms of Use
Funding for research with Azure services
User guides
Signing in to Microsoft Azure
Creating resources
Monitoring costs
Receiving Microsoft support
Using OpenAI in Azure
Applying for OpenAI
Creating OpenAI resource
Deploying OpenAI model in resource
Using OpenAI model
Audio and video technology
User guides
Audio and video equipment with touch panel
Audio and video equipment with button panel
ZID Class Rooms
Supercomputer – VSC
Workplace, software, hardware
Video conferencing – Zoom
User guides
Migrate existing account
Features in a meeting
Recording
Reports
Polling
Default settings
Zoom meetings – video guide
Zoom meetings in Moodle
FAQ
Printing and more – u:print
Printing for employees – u:print staff
User guides
Installation on Windows 11
Installation on Windows 10
Installation on macOS
Installation on Linux
Logging in and out
Printing
Printing via USB
Mobile Printing
Copying
Scanning
u:print top-up online: Managing credits
u:print top-up station: Managing credits
Affordable laptops – u:book
Video conferencing and team chat systems
Office for students
Managing Office for students - form
Microsoft products for students
Software for students
User guides
Adobe Creative Cloud EDU for students
Adobe-Konto für Nutzung im Computer Room bestellen (in German)
ArcGIS
ATLAS.ti
ChemOffice and ChemDraw
Citavi
CorelDRAW
EndNote
MATLAB
Mathematica
MAXQDA
Microsoft 365 Apps
Microsoft 365 for students
Microsoft Windows 10 Education
Microsoft Windows 11 Education
QtiPlot
SPSS Amos
SPSS Statistics
Stata
Statgraphics
think-cell
WinEdt
Software for employees
Self-service portal
Private use – MS HUP
License and contract information
Licensing of Microsoft products
Licensing of Microsoft servers
Software distribution server (SWD) - form
Software distribution server (SWD) - form
Terms of Use
ZID software portfolio
Künstliche Intelligenz
Adobe-Software
Adobe-Software GGG
ATLAS.ti-Software
Autodesk-Software
Mathematica-Software
MATLAB-Software
MAXQDA-TeamCloud
MAXQDA-AI-Assist
ESRI-Software
User guides
Downloading software from the SWD server
ESRI ArcGIS account for employees
Installing ESRI ArcGIS software
Returning Adobe software
Ordering an Adobe account for employees
Installing Adobe apps on a centrally managed PC
Ordering Adobe software
Adobe-Bestellung des*der EDV-Beauftragten genehmigen
Register on the Adobe portal
Adobe-Software starten
FAQ zur Lizenzierung von Adobe
Microsoft 365
Microsoft Teams
User guides
Collaborating with external persons
Changing lobby settings for Teams meetings
Backing up contents of Teams
Installing Teams app
App Meetinglink nutzen
Parallele Nutzung der Teams-Umgebungen (in German)
Using Teams
Switching to the new Teams
Microsoft Copilot
Information about the switchover
Data protection
Terms of Use
User guides
Uninstalling Microsoft 365 or managing accounts
Managing OneDrive storage space
Quick user guide
Setting up another second factor for Microsoft 365
Installing on locally managed devices
Installing on centrally managed devices
Setting up device-based licence on shared device
Installing OneDrive app
Changing or returning Microsoft 365 subscription plan
Setting up Microsoft Authenticator as second factor for Microsoft 365
Setting up phone number as second factor for Microsoft 365
Setting up security key (YubiKey) as second factor for Microsoft 365
Managing security key (YubiKey) for Microsoft 365
Authentification app as second factor for Microsoft 365
Activating Microsoft 365 and selecting second factor
Acquiring Microsoft 365
u:ai
Hardware for employees
Terms of Use
Centrally managed PCs
Standard administration PC
User guides
Login and logout at the standard administration PC
Managing data and desktop at standard administration PC
Interrupted connection to file servers at standard administration PC
Printing from standard administration PC
User profiles
User guides
Optimising user profile
Recovering-deleted-data
Deactivating automatic updates
Online voting
User guides
Creating and carrying out an online election
Creating an election for a faculty or centre conference
Creating and carrying out live voting
Casting a vote
Data protection information
Ticket system – Servicedesk
Accessibility Statement
User guides
Create and edit request (in German)
Accepting, editing, closing request
Creating or editing a sub-task
Creating or editing a linked issue
Moving issue
Adding request participant
Managing tasks – Jira
Accessibilty Statement
User guides
Getting an overview
Digital signature – u:sign
User guides
Creating new job
Using template
Signing as a registered user
Signing as an external user
Rejecting signature and commenting on document
Downloading multiple documents
Determining a substitute or inspector
Terms of Use
GDPR Information
TV streaming
User guide
Store and share data
Online storage space
User guides
Windows 10/11
macOS
SSH keys
Wiki – u:wiki
Terms of Use
Accessibility Statement
User guides
Gaining an overview
Selecting a group
Collaborating on pages
Managing notifications
Managing permissions
Creating a space group
Exporting a PDF
Microblogging
Mobile access
Videos
Intranet
Register your wiki space
Share
Registration, deregistration
Costs
Administration
User guides
Recover files
Cloud storage – u:cloud
Downloading u:cloud clients
u:cloud pro
Terms of Use
User guides
Accessing with browser and getting to know the functions
Opening with locally installed software
Accessing with Android app
Accessing with iOS app
Sharing files and folders
Backing up shared files
Editing u:cloud documents with ONLYOFFICE
Deleting u:cloud pro
Backing up u:cloud pro
Setting up a calendar in Thunderbird
Migrating to new software
Logging in to u:cloud again
PHAIDRA repository
Software administration of research data – GitLab
Destroying data carriers
Temporary storage space – Temp-Space
Web, server
Accessing login server
Websites
Central Content Management System – TYPO3
User guides
Basics
Prerequisites and login
Understanding the user interface
Editing pages
Creating content
Using the rich text editor
Configuring the website
Translating the website
Managing files
Administrating users
News and events
Creating a news system
Setting the appearance of the news system
Creating an event and calendar
Embedding a podcast into news
Forms
Creating a form
Editing folder structure, form, e-mails and submit page
Using form fields
Managing form data
Staff list
Creating a staff list
u:cris
Displaying data from u:cris
Making additional settings
Login and access protection
Setting up login
Setting group rights
Creating internal area
Limiting access time
Other plug-ins and features
Integrating map from OpenStreetMap
Embedding FAQ
Embedding video
Creating short URL
Webspace
User guides
Creating webspace with installed WordPress
Editing a WordPress page
Using WordPress in multiple languages
Creating empty webspace
Receiving access data for webspace account
Create backup of web database
Single sign on for webspaces
Directory protection
Web database
Managing databases
Web statistics
Managing webstatistics
User guides
Terms of Use
Domain registration
Costs
Terms of Use
Checking accessibility
Server housing
Virtual server housing
User guides
Using VMWare Tools
Opening administration console for virtual servers
Using installation media
Local complete backup
Central backup
Tips and recommendations
Terms of Use
User guides
Notes on registration
change-password-linux
change-password-windows
change-password-macos
Requesting central backup
SSL certificate for server
.univie.ac.at zone
Terms of Use
Ordering subdomain services – Form
DNS
Time service
Telephony, business phone
Telephony – u:phone
Hardware, software
Costs
Terms of Use
User guides
OpenStage 60 device
Device CP700
Sprachbox bedienen (in German)
OpenScape Mobile Pro – Android devices
OpenScape Mobile Pro – iOS devices
Webfax bedienen (in German)
OpenScape Web Client – Basics
Adding and selecting a device – One-Number service
Not deactivating OpenScape Web Client
Setting up call forwarding
Call history and notification
Managing call forwarding list
Making a conference call
Video telephony, screen sharing
Chatting
Managing your contacts
Using UC team
Automating actions with rules
Using presence status
OpenScape online und als lokal installierte Software nutzen (in German)
OpenScape Desktop Client installieren (in German)
OpenScape Desktop Client einrichten (in German)
Anrufjournal (in German)
Adressbuch (in German)
Devices
Telefonieren (in German)
E-Mail-Benachrichtigung für versäumten Anruf (in German)
Gespräch weiterverbinden (in German)
Konferenzgespräch (in German)
Rufnummernliste und Rufumleitung (in German)
Regelprofil (in German)
Jitsi installieren und nutzen (in German)
changing u:phone PIN
Business phone
SIM card: Registration, cancellation
Purchasing business phones
New provider
Tariffs
International zones
Malfunction, loss
FAQ business mobile phone changes 2022
Terms of Use
User guides
Changing the SIM card
Using a buiness phone with eSIM
Using Drei Kundenzone
Edit personal data in u:find
Change stored phone number
Fair Use
IT services from A to Z
IT worlds
Work environments
Work from home
Workplace
Communication, collaboration
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Hardware, software
Studying
Basics
Communication
Workplace
E-learning, IT courses
Teaching
E-learning
Infrastructure
Software, collaboration
Support
Research
Planning data management
Creating, processing and analysing data
Storing data
Collaboration, presentation
IT representatives
Account, managing users and e-mail
Data network, web and server
Teaching
Workplace
Storing and sharing data
Information services
Support
Strategy and security
IT security
Using IT securely – learn more interactively
Tips for users
Browser
E-mail
Knowing dangers in e-mails
Knowing and taking technical measures
Assessing danger
Acting correctly in an emergency
Forwarding e-mails as an attachment
E-Mail als EML-Datei speichern
Cloud storage
PC, laptop
Smartphone, tablet
Password manager
Sending file
Using ACOnet FileSender
Ransomware
Cryptography
Confidentiality on the web with https
Encrypting and signing e-mail
Encrypted containers
Background knowledge on cryptography
Desinfec't boot medium (in German)
External boot medium
IT security video
Cloud computing
Cloud strategy
Cloud computing models
Attractiveness of cloud computing
Risks of public clouds
Service models of cloud computing
News
Maintenance work (in German)
Information procedure during service interruptions
Article
All maintenance work (in German)
All maintenance work (in German)
IT news
ZID blog
ZID view
Workplace
Data network
E-learning
IT security
Photo galleries
Article
Article
Archive
Newsfeed
Support
ZID Helpdesk
System information - form
System information
ZID Servicedesk
Glossary
About the ZID
Terms and conditions for competitions
IT-Infrastrukturprojekte des ZID
About us
Terms of Use
ZID in numbers
ZID staff
Locations
Vision and mission
ICT strategy (in German)
ICT programmes and targets (in German)
Principles
Cooperations
Jobs
Stellenausschreibung Computer Room Support
Trainer*innen für IT-Kurse
Gender, diversity and inclusion (in German)
Surveys
Competition
ZID chronicle (in German)
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