E-mail

The IT security team of the University of Vienna has compiled a list of practical tips and information for students and employees to make the use of e-mails more secure.

Info video: Dangers in e-mails

Duration: 13:05 minutes

Language: German with English subtitles (activate English subtitles via the Subtitles button in the video controls)

Content: Dangers: Phishing, malware, fraud | 7 features that should make you suspicious | Dealing with fraudulent messages correctly

Quiz

Test your knowledge about dangers in e-mails with a short quiz (8 questions, duration: approx. 5 minutes):

To the e-mail quiz

What can happen?

Phishing, malware and fraud are dangers that you should be aware of in e-mails.

About the dangers in e-mails

What can I do?

In addition to the measures taken by the ZID, you can increase security with a spam filter, e-mail program and virus scanner.

To the technical measures

Is this e-mail dangerous?

Find out which characteristics indicate that it is a fraudulent e-mail and how to deal with such an e-mail correctly.

To assessing danger

What to do in an emergency?

Have you entered your access data on a phishing site or downloaded malware? Here’s how to react correctly.

The right course of action in an emergency

How do I forward an e-mail for analysation purposes?

If you suspect or are certain that you have received a fraudulent e-mail, you can forward it to the IT security team at ZID (security.zid(at)univie.ac.at) for analysis. Make sure that you send the e-mail as an attachment in the form of an EML file.

How do I save an e-mail as an EML file?

With the help of this user guide you can save an e-mail as an EML file in the Outlook Web App (OWA).