Managing call forwarding list
When you activate a call forwarding list, a call is forwarded from the first entry in the call forwarding list to the next entry after a certain time interval.
This user guide explains how to create and manage a call forwarding list with the OpenScape Web Client.
Note
- When forwarding calls to a mobile phone, a charge incurs. If the mobile phone is abroad, roaming costs incur (active costs for the extension and passive costs for the mobile phone).
- If a device in the call forwarding list cannot be reached, the call will be ended at this point.
- The persons calling only see your 5-digit extension regardless of the devices listed in the call forwarding list and of the device answering the call.
- Under List name, enter a name of your choice.
- Then click Choose a device and add the devices that should be called one after the other. You have to add these devices beforehand.
- You can change the ring time as described under Changing the ring time.
Note
- You should choose a ring time, depending on the number of devices on the list, so that all devices on the list can be reached within approximately 30 seconds.
- You should choose a ring time of the individual devices that avoids an answer by the device’s voicemail.
- For example: A ring time of 5 seconds on the u:phone device, then forwarding of the call to the business mobile phone with a ring time of 10 seconds, then forwarding of the call to the personal mobile phone as the last device on the list.
- Please note that the voicemails of some providers announce the mobile phone number and thus make it known to the caller. To prevent this, deactivate the announcement or configure the voicemail of the University of Vienna (EXT 8008) as the last device in the list.
