Zentraler Informatikdienst

Establishing and disconnecting a VPN connection in macOS

This user guide will help you establish and disconnect a VPN connection on your macOS device using the BIG-IP Edge Client.

Requirements

Notes

  • If you have problems establishing a connection with the BIG-IP Edge Client you can also configure the F5 Access app and connect using it.
  • If macOS autocorrect converts the first letter of your u:account UserID into an uppercase letter, then replace it with a lowercase letter.

Via the BIG-IP Edge Client

  1. Open BIG-IP Edge Client
  2. Enter u:account access data, one-time password

Detailed user guide

1. Opening BIG-IP Edge Client

  1. Press the command+space bar keys simultaneously to open Spotlight Search.
  2. Enter BIG-IP Edge Client in the search bar.
  3. Click the corresponding search result to open the software.
  4. Click Continue in the welcome window.

2. Entering asscess data and one-time password

A login window is being opened.

Enter your u:account access data and the one-time password:

With an authentication app on smartphone:

  1. Open the authentication app.
  2. On the VPN website, enter the currently valid code in the field One-time password, which is displayed in the app in the ZID Universität Wien or ZID account.
  3. Before the code expires, press Logon.

With YubiKey:

  1. Position the cursor in the One-time password field.
  2. Plug the YubiKey into a USB port on your device and then press the button on the YubiKey. The one-time password is entered in the text field.
  3. The Logon button is activated automatically.

3. Checking connection status and disconnecting

Via the BIG-IP Edge logo in the menu bar at the top right of the screen, you can:

  • Check your connection status: If the VPN connection is active, the logo is dark (filled in); if the connection is disconnected, it is light (outline only).
  • Disconnect: Click the entry Turn VPN Off.

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Via the F5 Access App

If you have problems establishing a connection with the BIG-IP Edge Client you can also use the F5 Access App.

1. Opening F5 Access

  1. Open the F5 Access app.
  2. Click F5 Access in the menu bar at the top right of the screen.
  3. Click Connect to "UniVPN".

2. Entering access data and one-time password

A login window is being opened.

Enter your u:account access data and the one-time password:

With an authentication app on smartphone:

  1. Open the authentication app.
  2. On the VPN website, enter the currently valid code in the field One-time password, which is displayed in the app in the ZID Universität Wien or ZID account.
  3. Before the code expires, press Logon.

With YubiKey:

  1. Position the cursor in the One-time password field.
  2. Plug the YubiKey into a USB port on your device and then press the button on the YubiKey. The one-time password is entered in the text field.
  3. The Logon button is activated automatically.

3. Checking connection status and disconnecting

Via the F5 Access entry in the menu bar at the top right of the screen, you can:

  • Check your connection status: If the VPN connection is active, the dot next to F5 Access is green; if the connection is disconnected, it is grey.
  • Disconnect: Click the entry Disconnect from "UniVPN".

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