Mass mailer Accessibility Statement (in German)

The University of Vienna is committed to providing accessible websites in accordance with the Austrian Web-Zugänglichkeits-Gesetz (WZG, web accessibility act) as amended to implement the Directive (EU) 2016/2102 of the European Parliament and of the Council from 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies (Official Journal L 327 issued on 2 December 2016, p. 1).
This accessibility statement applies to the mass mailer service and newsletters created using this service.

Due to the aspects that are not compliant and/or the exemptions listed below, the web application is only partially compliant with the Web Content Accessibility Guidelines.

The underlying criteria are based on standard AA as specified in the Web Content Accessibility Guidelines (WCAG) 2.1 and the European Standard EN 301 549 V3.1.2 (PDF).

The contents listed below are not accessible due to the following reasons.

• Control elements for the mobile menu and newsletter images are not labelled correctly (WCAG Success Criterion 1.1.1 Non-text Content).
• Lack of semantic structure due to missing subheadings, one PDF file is not tagged (1.3.1 Info and Relationships).
• Insufficient contrast ratio of grey buttons (1.4.3 Contrast (Minimum)).
• The newsletter is not responsive enough (1.4.10 Reflow).
• Fold/unfold elements and the mobile menu icon are not operable through a keyboard interface; however, the menu is operable through a keyboard interface (2.1.1 Keyboard).
• The page title is missing on the website and in the PDF (2.4.2 Page Titled).
• The mobile menu icon comes after the menu (2.4.3 Focus Order).
• The file format cannot be determined from the PDF link text (2.4.4 Link Purpose (In Context)).
• The mobile menu cannot be accessed when closed (2.4.7 Focus Visible).
• The language is not specified in the newsletter nor in the PDF (3.1.1 Language of Page).
• The language of the newsletter cannot be determined in the English version of the newsletter (3.2.1 Language of Parts).
• The role of elements is not correctly specified for menu items, fold/unfold elements and in the PDF without tags (4.1.2 Name, Role, Value).

Conformance of the websites and the newsletter with the Austrian Web-Zugänglichkeits-Gesetz (web accessibility act) was assessed in the form of an external accessibility audit according to the standard AA of the WCAG 2.1 in April 2023.

The following aspects were assessed:

• T1 Homepage
• T2 Newsletter 1
• T3 Newsletter 2
• T4 Terms and Conditions

The mass mailer service is being gradually improved and expanded. Usability and accessibility are our key concerns in this endeavour.

Please send us an e-mail at wzg(at)univie.ac.at if you encounter any accessibility problems that prevent you from using our mass mailer services and the newsletters created via this service. This applies to issues that are not listed in this accessibility statement or serious shortcomings relating to the accessibility requirements. Describe the problem you have encountered and provide the URL(s) of the website or document concerned. We will examine your request and contact you as soon as possible.

If you are not satisfied with how we respond to your request sent to us using the contact option specified above, you can contact the Austrian Research Promotion Agency (FFG, Österreichische Forschungsförderungsgesellschaft) and file a complaint. You can file your complaint with the FFG by electronic means using the contact form of the FFG complaints office.

The FFG will investigate your complaint to determine whether the accessibility issues you have addressed represent a violation of the provisions specified in the Austrian Web-Zugänglichkeits-Gesetz (web accessibility act), in particular shortcomings in compliance with the accessibility requirements, by the Federal Government or an institution affiliated with the Federal Government.

If the complaint is justified, the FFG will issue recommendations to the Federal Government or the legal entity concerned and propose measures aimed at resolving the issue.

Further information about the complaints procedure