Zentraler Informatikdienst

Microsoft 365 for students

For:  students

This user guide helps students to order, activate and extend the software product Microsoft 365 – Office Apps and Teams free of charge via AcadCloud.

Scope of service

Learn more about the service before ordering on the Microsoft 365 service page.

Note

If you can no longer use your existing Microsoft account, this may be due to an expired license. This affects all older Microsoft accounts in the form [xxx]@univie.onmicrosoft.com. These accounts can no longer be renewed.

If you would like to use Microsoft 365 at the University of Vienna, you can order the product Microsoft 365 – Office apps and Teams free of charge via AcadCloud, if you have not already done so. This will give you a personal Microsoft account that is connected to your u:account. The license can be renewed annually. If necessary, please follow the user guide below.

Acquiring Microsoft 365

  1. Open AcadCloud.
  2. Click Login in the top right corner and log in using your valid u:account for students.
  3. Confirm that you have read the Datenschutzerklärungen (privacy statement) and click Weiter (continue).    
  4. Enter Microsoft 365 in the search field.
  5. Select the product and click on the Add to basket button.                                                  
  6. Click the shopping cart symbol and check your order.
  7. If you are eligible to purchase the relevant product, the Checkout button is displayed.
  8. Click Checkout and continue by following the ordering process. First, you have to agree to the terms of license in Disclaimers to proceed with your order.
  9. By clicking the Purchase € … button, you complete your order of free products.
  10. After that you will receive an order confirmation via e-mail.

 

You will receive the following e-mails from SoftwareONE: 

  1. Order confirmation
  2. Account information for your Microsoft account at the University of Vienna

Note

Note that provisioning can take up to 2 hours.

Activating Microsoft 365 and setting up second factor

A Microsoft account is created during the ordering process.

Your Microsoft account at the University of Vienna is:

  • User name: u:account-UserID@univie.ac.at (for example, doejami1@univie.ac.at)
  • Password: u:account password

 

Log in to the Microsoft 365 portal with your Microsoft account of the University of Vienna.

A second factor must be set up for the first call. By default, Microsoft Authenticator is suggested as the method for the second factor. However, the following methods can also be selected:

If required, you can use the user guide Activating Microsoft 365 and selecting second factor.

Installing software

Installing Office desktop apps

You can use the web apps and download the Office desktop apps via the Microsoft 365 portal.

If required, use the user guide Installing Office apps on locally managed devices.

Installing the Teams desktop app

The Teams desktop app is not included in the Office apps package and must be downloaded and installed separately .

If required, use the user guide Installing Teams app.

Storing and saving data

You can find information on this on the Microsoft 365 service page under Storing and sharing data.

Use the user guide Managing OneDrive storage space.

Renewing a licence

The licence for Microsoft 365 – Office-Apps und Teams expires 12 months after ordering. You can extend the licence in AcadCloud as long as you are admitted to study at the University of Vienna. You must connect to the internet at least once every 30 days to check the status of your subscription.

  1. Open AcadCloud and log in with your u:account.
  2. Click on the extension button next to the order.
  3. Add the product Microsoft 365 – Office-Apps und Teams to the shopping cart with a click on the button.
  4. Open the shopping cart via the shopping cart symbol.
  5. Follow the steps in the order process.

 

As soon as you have successfully completed the order, your licence will be extended by 12 months.

If you do not renew Microsoft 365 – Office-Apps und Teams, your Microsoft account and your data in the Microsoft cloud (Teams, OneDrive) will be irrevocably deleted after 30 days . After deleting your Microsoft account, you will no longer be able to use Microsoft 365 – Office-Apps und Teams at the University of Vienna.

Back up all data that you still need. Use the user guide Managing OneDrive storage space.

Data protection

Information on the data protection-compliant configuration of Microsoft 365 can be found on the data protection page.

Training courses

Support

  • For specific questions about Microsoft 365 at the University of Vienna, please use the Servicedesk form Microsoft 365. You can also use the user guides.
  • Answers to questions about AcadCloud and the ordering process can be found at the AcadCloud support website.
  • To reset the second factor if all factors are lost, use the Servicedesk form Changing second factor.
     
  • For general questions about Microsoft 365 and the apps, use Microsoft Support.
  • The Microsoft 365 Training on the Microsoft website is available for learning the basics and how to use apps.
  • The ZID cannot provide support for the operation of the apps included in Microsoft 365.

Terms of Use

The Microsoft 365 Terms of Use apply.

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